Rebuy Personalization Engine , 420 reviews

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
July 28, 2022

Abolutly incredible support from you guys. Had some minor issues to get my stuff to run like I wanted to. They done everything to make me happy in no time.

Johnnys Clipper
Germany
Time spent using app: 6 days
Rebuy replied July 29, 2022

Thank you so much for the review. We are happy to hear you had an excellent experience with our support team!

July 27, 2022

Great customer support - helped me fix a bug of my upsells not showing in a day. Thank you Bradley! Awesome app

BloxBuddies
United States
Time spent using app: 8 months
Rebuy replied July 27, 2022

Thanks for the excellent review! We are happy you are enjoying the app and support. We can confirm Bradley is a rockstar!

Edited August 12, 2022

Initially we had a rough start with the platform, but their support team was quite considerate enough and helped us throughout the entire installation process. We have been seeing some very good results after all the widgets were installed. We would definitely recommend trying the dashboard once.

The White Willow
India
Time spent using app: 3 months
Rebuy replied July 27, 2022

Thank you for your review. We're sorry to hear you have had a frustrating experience with our support, and encountered some hiccups with the app, but appreciate you bringing this issue to our attention. We will investigate the root cause of the gaps you have mentioned here and will make adjustments to correct them.

We will send out a communication to our documented email address for the White Willow brand to discuss further. Again, thank you for your feedback. We look forward to seeing what we can do to make this right!

July 27, 2022

Great app and top-notch support. Guys from Rebuy are really awesome and we're really enjoying working with them. Highly recommended!

Ka'Chava
United States
Time spent using app: Over 2 years
Rebuy replied July 27, 2022

Thank you for the review! We are so happy to hear you are loving the app and the support team. We look forward to a great partnership with the Ka'chava brand for years to come!

July 26, 2022

Zach is the man! Super helpful. Love this app overall. Many integration nuances but worth it. Have already seen an increase in subscriptions and AOV. Huge!!

Get Otter Space
United States
Time spent using app: About 1 month
Rebuy replied July 26, 2022

Thanks for the excellent review! We are happy you are enjoying the app and support. We can confirm Zach is a rockstar!

July 26, 2022

Great way to increase AOV, and UX for customers. Easy implementation and good integration with other aps.

Buddy Bites
Hong Kong SAR
Time spent using app: About 1 year
Rebuy replied July 26, 2022

Thanks so much for the great review! We are happy to hear you are enjoying the app and its power capabilities!!

July 22, 2022

This app is awesome- it has so many different features, all useful, and combines essentially 10 different apps into one. It is helpful to have some coding knowledge, however even if you don't, their customer service is quick and very effective so you can set everything up the way you want.

Plantflix
United States
Time spent using app: 10 months
Rebuy replied July 22, 2022

Thank you so much for your feedback about our app and our support! We are excited that you are enjoying both! We are constantly working to improve our user experience and have some big things coming! Stay tuned.

July 22, 2022

It's a great app and customer support is very helpful. There is a big learning curve though, but if you put in the time to learn, it all makes sense and there is a ton of customization.

Blossom Essentials
United States
Time spent using app: 11 months
Rebuy replied July 22, 2022

Thank you so much for your feedback about our app and our support! We are excited that you are enjoying both! We are constantly working to improve our user experience and have some big things coming! Stay tuned.

July 21, 2022

I wish there was a 10 star rating I could give this app. Honestly, such a powerful tool, highly customizable. Above anything else, the team there is super smart and helpful. I can't recommend this app enough. Thank you!

SUPPLIER
Japan
Time spent using app: 13 days
Rebuy replied July 21, 2022

Thank you so much for the review! We are happy to hear you had an excellent experience with our support team and are enjoying the app and all of its power!

July 21, 2022

Rebuy is a must for any eCommerce business. It's like printing money. The support is fantastic and they're always improving the product.

Alex Crane
United States
Time spent using app: About 1 year
Rebuy replied July 21, 2022

Thank you for your review! We’re so glad to hear that you are enjoying the Rebuy app, and experience with the support team. We are always working hard on expanding the capabilities of the app and are happy to see it isn't going unnoticed!