Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective customer engagement and sales-boosting features. They value its automation, intuitive interface, and performance-based pricing. Unique features like conditional splits in the welcome flow and the "packs" feature are praised for their efficiency. The email capture function on the checkout page is effective in increasing abandoned cart emails and revenue. Support is quick and helpful, offering valuable strategies. The app is recognized for improving signup conversions, increasing sales conversion rates, and recovering abandoned carts.

Edited July 22, 2018

can not send email by using my store email. All of email sent by this app go to spam box

My Tee My Style
Vietnam
About 2 months using the app
Recart replied March 21, 2019

Thank you for your feedback, we really appreciate it! :)

At Recart we send emails via Mailgun. They are one of the best email providers for sending emails at scale. By default, we use your URL @ ghostmonitormail.com - so it will be obvious that your store is sending the email via our service.

However, you can always change your reply-to email address in your Settings - My Store - Email settings.

We have a dedicated account manager who keeps his eyes on the IP reputation of Recart. He makes sure everything goes smoothly and the deliverability rate stays at the top.

Our inside tests indicated that Recart emails go to inbox in the largest inboxes like Gmail, Yahoo, Outlook, AOL.

However, according to Mailgun, going to spam is inevitable. Spam filters are so complicated, one email provider can't comply with all of them.

Our average spam rate is 0,01%, so only a very few email goes to spam.

In conclusion, no matter what, a little percent of your emails will go spam. At Recart, we're constantly working on improving our emails to comply with all the CAN-SPAM Act rules and try to avoid more spam folders.

January 16, 2019

This app is very good for retarget the prospect to abandoned cart in facebook and give the discount code

Natural Herbs ™
Spain
1 day using the app
Recart replied March 28, 2019

Thank you so much! :)

November 5, 2018

This is a must have app, if you don't have it, you are simply leaving money on the table. It is simple to set up and once its done it works in the background.

mindfuldeal
United Kingdom
1 day using the app
November 1, 2017

very well thank you so so much

Twity Store
Germany
About 1 month using the app
November 8, 2017

Pretty great app. I like the ease of use & compactness.

Gymherowear
United States
1 day using the app
December 9, 2017

i come back later, have to test the app first!

Stay Connected Lifestyle
Belgium
About 2 months using the app
June 12, 2018

Awesome app! I have used this before and is worth it!

Light Bulb Creations
Switzerland
1 day using the app
March 14, 2017

It's a good app! Beautyful interface and easy to use

Niketeeshop
United States
About 1 month using the app
October 11, 2018

Pretty straight forward, and easy to understand, many shopifiers found it helpful and productive, so do I )

FrenchDreamer
Canada
1 day using the app
August 20, 2017

Good experience with them for now.

Wine Mister
United States
About 1 month using the app