I'm really impressed with the detail given in the dashboard on this app, and the number of options available to capture and retain customers. Very impressive!
I was a little concerned to capture my customer's email before the cart as that is not conventional, but I'm giving it a try and it is entirely optional, so I'll just turn it off if need be. The support team assures me that it really does work though, I can't wait to see!
N E E T G E A R
So far the absolute best app I've used for cart recovery, hands down. It honestly is the only one that truly captures all abandoned checkouts. Shopify's default cart recovery only gets maybe around 30% of them from my experience. Plus, the emails are SUPER easy to edit and very innovative. So far, I could potentially recover $3,000 in lost revenue. Loving this app!
niffty, but needs some work on making captured emails and customer data integrate to the shopify native dashboard and customer info data base. has a few errors with cookie functionality issues, but otherwise it does make a pop up captures customer data and try to retrieve that sale. cart link functionality has a cookie issue with not actually repopulating the customer's saved cart, but simply leading them to a check out page, wherein that cart is lost if the customer tries to edit it. otherwise its neat and makes pretty great abandoned cart recapture emails.
I recommend this app to everyone, it is very useful.
10/10 This is a must-have app. I didn't know that all abandonment apps only captures checkout abandoners. (Check yours!) This one captures all cart abandoners, who didn't even reached the checkout. I literally doubled my sales from abandoned carts with this app.
Wig Store Hair And Beauty Canada
The customer service here is 10/10. Get this app. It's really worth it and much needed.
Soma and the GhostMonitor team helped me to get my new store's cart abandonment emails back online after a hiccup. I have this app on 3 of my other stores, and am very happy with the app and awesome support. Recommend you try it out!
The Hardcore Toy Shop
Rather I missed something in setup. It seemed to only work 1/4 %. In fact, I know it missed 2 abandoned carts. Willing to give it another go.
We had a lot problem with cart abandoners... Some of them terminate their process after providing their email addresses but most of them just put something in their cart and stop the process even before giving their email because they don't reach checkout. GhostMonitor catches their emails before they go to checkout so we can reach more cart abandoners than using Shopify's built in abandoned cart feature. Instant get!
I'm just using it for a few days but it seems to be very useful and easy-to-use