Reviews (4,627)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its ability to boost sales and enhance the shopping experience through features like sales pop-up notifications and countdown bars. These features are easy to set up and customizable. The app is noted for its reliability and user-friendly interface. Customer support is also commended for being responsive and helpful, often exceeding expectations to ensure merchant satisfaction.
Refine
-
By rating
Easy to use app at a great price. Also, the customer support is very responsive and helpful! I needed help regarding setup of countdown bar at a customized placement and they were quick to respond for resolution.
So far, so good. We've been using this app for several years with no major issues. Had one recent issue early in the morning and it was resolved quickly.
Luis is awesome. He set up the app quickly and answered all my questions with professionalism. The app looks really nice on the website. Looking forward to using it.
The app is very glitchy and I've had to contact support multiple times which is time consuming as I'd rather spend time on my ecommerce business instead. The sales pop-up notifications don't sync well with Shopify orders and are delayed by up to 24 hours. The support team have to manually push notifications through to my store everytime I contact them and then it works again but this cycle goes on. Please get your developers to sort out these bugs. Its not rocket science. Not getting my money's worth with this app to be honest. I've had to downgrade my plan several times.
Hi Trendy Aussies,
We sincerely apologize for the inconvenience you've faced. Our team has thoroughly addressed the syncing issue you mentioned, and the bug has now been fixed to ensure seamless performance moving forward.
Our support team has also reached out to you directly to confirm the resolution and assist further. Kindly respond at your earliest convenience so we can ensure everything is running smoothly for you.
We truly value your feedback and are committed to providing you with a better experience.
Using the app for such a long time, so it is great! And love the support from the team.
Great app & customer service, highly recommend!
Luis was helpful. Very active in responding to my questions. 10 stars for you my friend.
Thank you so much. The team is here for you 24/7 😎
A few minor occasional teething issues, but quick, friendly and effective customer service - would recommend this app.
very helpful admins, working to solve any problem you have with the app in no time
The support team especially Arya was very prompt in resolving an issue I was facing!. Great customer support and an excellent app that helps in achieving higher conversions. Definitely recommended!.