This is definitely the best upsell/cross sell app. You can easily customize your recommendations which a lot of the apps you can't do. The interface is super easy and intuitive. The customer service is amazing. They helped customize the look of the widget for me, and even pointed out an issue with my website on some web browsers unrelated to their app so I could report it to Shopify.

We’ve been using the Wiser app to display personalized product recommendations on our store since the beginning of this year, and the results have been great. We see a lot of shoppers explore more products on our store, ending up making higher-value purchases. The best part we like in this app is their detailed analytics and stats that they show about conversions from recommendations and the type of recommendation widgets they have.

This is a very good app to increase sales and beautify the website, No upfront costs required and you start it withe a click. I am using it since a few months now and they are continuously improving their AI. Keep it up team.

The app is good. It has many widgets which can be placed on different pages.

The pricing is OK for large store and It also offer FREE plan If you have up-to $50 sale.

If you have very few sales and the amount cross $50, the charge is $19 which is more than 20% of revenue, it is very expensive for them.

Instead of this tier system, they could charge 1% of sales amount, It is my personal preference.

* * * UPDATE FROM JULY * * *
I've never experienced such a welcoming and open support like Wiser's. Really. Never. They are absolutely outstanding, super fast and helpful and managed to clarify a huge variety of issues and misunderstandings from my side.
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The app itself is just great and great to work with.
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I highly recommended to download the app and co-create with them as soon as possible!

Customer service is really responsible, very quick to answer questions and the software is very easy to use!

Good service and great technical support，Thank you very much for the help of technicians on our website.

Great app. Generated over £1500 in additional sales in the first month and back-office support is great. They quickly made some customizations for my site which I'm super happy with :)

Very good app and first class support for questions and problems. Everything was answered and solved within a few hours.

This app has quickly given a little boost to our sales, and it seems fair that the fee is tied to its usefulness. But as a small business, I think it's a bit on the expensive side - if you have a big business and is making use of more features, especially its AI features, then I guess the price would feel more worthwhile. In general the app is nicely designed, and tho some of the instructions were worded strangely the CS was quick to help. I had an issue with the pricing display and CS also helped to solve our problem with patience.