Reviews (444)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective recovery of abandoned carts, which notably boosts sales and revenue. They appreciate its user-friendly interface that is easy to set up and customize, even for those without technical expertise. The app automates sending abandoned cart emails, saving time and effort, with customizable email templates that maintain brand consistency. Merchants also value the responsive customer support and find the app cost-effective, often noting that it pays for itself with the recovered sales. Additional features like multi-email campaigns and seamless Shopify integration enhance its efficiency in recovering carts soon after installation.

December 22, 2016

This is a good little product to re-target your potential customers. I'ts made me money, without much effort.

Peregrineshop
Canada
3 months using the app
March 26, 2018

For the ease of writing up a professional looking email this gets 5 stars. Unfortunately, the automation of the app is really bad. It only automatically did about 4 out of around 20 abandoned carts, which I had to import to the app myself and then manually send the emails. Really considering using the standard Shopify process.

Macwade1
United Kingdom
4 months using the app
October 4, 2016

Nice easy to use app, could be a bit cheaper tho.

Casetobe
United States
3 months using the app
Edited August 20, 2020

The persistent cart function is missing and cannot be used. No one responded to the email to the customer service. Very bad experience. I hope I can reply to my question.

PopVictoria
China
3 months using the app
Marsello replied August 27, 2020

Hey, thanks for your review. We've tried a couple of times to reach out to you but we're not sure you're seeing our emails. From the looks of things, you can't create a customer account from your store - The persistent cart feature uses the customer account to show their cart when they are logged in on different devices. If you enable customer accounts, it should work.

May 24, 2019

Very easy to use and navigate. Very good app! Would recommend to anyone that wants some extra sales!

My Kids Learning Zone
United States
3 months using the app
November 19, 2016

Great app for my store! Thank you very much. Swift, precise and gets the job done!

Animerebels
United States
4 days using the app
Edited October 27, 2019

At first it worked well and then none was recovered. I doubt that if the emails were delivered successfully. I tried to contact the team and never got response! I have decided to delete the app.

Mayzia
China
3 months using the app
Marsello replied October 30, 2019

Thanks for your review - We are sorry for the initial delay in replying to your email. I've reached out to you with a couple of ideas to improve your recovery rate.

March 2, 2017

Fairly easy to set up. So far so good.

Sixty Nine Degree Golf
Canada
2 months using the app
April 3, 2018

it doesn't like to work anymore...
Some of my friends looked to a product, went all the way to checkout and left ..They didn't receive any email from the application....

there is suppose to have 2 emails saying first YOU LEFT SOME IDEMS......and the second that says the same but offering a 10% DISCOUNT....

Thank You !

Stickerdeco3d Com
Canada
3 months using the app
Edited March 13, 2018

Love this app! not 10 minutes after i downloaded it, the app recovered an abandoned checkout for me! this is going to work wonders!

https://www.vikingbeards.myshopify.com

Vikingbeards
Canada
3 days using the app