Reviews (442)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective recovery of abandoned carts, which notably boosts sales and revenue. They appreciate its user-friendly interface that is easy to set up and customize, even for those without technical expertise. The app automates sending abandoned cart emails, saving time and effort, with customizable email templates that maintain brand consistency. Merchants also value the responsive customer support and find the app cost-effective, often noting that it pays for itself with the recovered sales. Additional features like multi-email campaigns and seamless Shopify integration enhance its efficiency in recovering carts soon after installation.

April 9, 2018

Was excited about this app and spent a few hours getting the cart recovery email set up. Next day, it had reset itself and we had to do it again. Also couldn't import past abandoned carts. Emailed support and they asked for more info which we provided the next day, but haven't heard anything in the 11 days since except the auto-close ticket. The app has reset itself again and we now have the email template for "RTX BOX acessórios" instead of our own. So we've now wasted 5-6 hours in total, have had zero emails sent, and getting nada from support. Hard to think of any redeeming features with this app unless you like frustration and wasting your time.

T8 Run
Hong Kong SAR
17 days using the app
November 20, 2018

We used this App to help with a high abandoned cart rate. Within the first two weeks we have recovered ~$600 in orders, which is a huge ROI considering the monthly cost.

Paper Not Foil
New Zealand
15 days using the app
April 15, 2018

Very Easy to use and Utilize, however its hard to swallow for a company who does not desire to spend on many apps when opening a shopify account

Cowpresso Coffee Roasters
Singapore
14 days using the app
December 15, 2017

does not import emails properly does not allow you to manually import items poorly made

Accentdeals
United States
16 days using the app
February 26, 2018

Had this app for just over a week, and at first it was working perfectly and recovered 2 abandoned carts for me. I added my email under the bcc so I could be confident and know for sure that emails were being sent since I was paying for the app at the end of the day! After a couple of days using this app, I stopped receiving emails and emailed support which replied back to me within 24 hours saying that it worked but it clearly wasn't. I then tested it out by going onto my website and abandoning a cart to see if I would receive an email from this app but just as I thought I received nothing! So glad I caught onto this at the beginning of using this app so I can cancel and not waste anymore money on it.

Andreiaboutique
United Kingdom
15 days using the app
October 23, 2016

Great template! Super user-friendly and effective!

Bluewater Watch
United States
About 12 hours using the app
March 11, 2019

I just installed the app will put positive result once i receive good result......................................................

Myfashunpassion
South Africa
12 days using the app
June 21, 2017

Great app, very easy ot use and super effective!!

Baby Swift
South Africa
9 days using the app
January 21, 2017

I give 2 stars because it's simple to set up and would be nice if it worked. I set it up, but not one email was sent out, even though there were products added to the cart and people got to checkout, so there was an email the app could've sent the email to. Disappointed.

Viktoriasimone
United States
10 days using the app
September 22, 2016

Beautiful. Simplistic. Very helpful.

Shoplumieres
United States
About 6 hours using the app