Reviews (446)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for effectively recovering abandoned carts, significantly boosting sales. It features customizable tools like abandoned cart emails, exit intent pop-ups, and persistent cart functionality. Merchants appreciate the ease of setting up multiple follow-up emails and the immediate effectiveness post-installation. The customer support is noted for being fast and efficient, contributing to a positive user experience.

March 11, 2019

I just installed the app will put positive result once i receive good result......................................................

Myfashunpassion
South Africa
12 days using the app
June 21, 2017

Great app, very easy ot use and super effective!!

Baby Swift
South Africa
9 days using the app
January 21, 2017

I give 2 stars because it's simple to set up and would be nice if it worked. I set it up, but not one email was sent out, even though there were products added to the cart and people got to checkout, so there was an email the app could've sent the email to. Disappointed.

Viktoriasimone
United States
10 days using the app
September 22, 2016

Beautiful. Simplistic. Very helpful.

Shoplumieres
United States
About 6 hours using the app
February 8, 2018

I'm just trying to send a test mail to my self and receive nothing also i'm trying to aks for support since 2 days ago nobody says nothing.

Originalship
Canada
4 days using the app
July 13, 2017

It would be fine if this app would simply not work. But it does and it does it other than described - and this is a big problem. We installed it and had several hassles with it. Then it started to import our abandoned checkouts, but only some of them. The next day it imported more and more and also the ones, we already sent an E-Mail before or that were already recovered, some of them older than a month! On day three it imported all checkouts and bulk-emailed nearly all of them (I know this because we are on BCC). That making even worse is that it claims to have x EUR recovered and counts older recoveries from date before it was even installed.
The features that are in this app’s description or the FAQ describe the features how it should work. But it really does not. Proven.
I dropped an E-Mail to the developer with my concerns and he replied (after two days of his app going crazy) that everything works great and the bad reviews here are just competitors that want to make this app look bad. No they are not. I am a real shop owner.

I do recommend all shop owners to double-check what this app is doing with their loyal customers.

Uhrwerk Berlin
Germany
3 days using the app
March 28, 2018

So far its a great app. It sends out automated emails to abandoned carts, which has been successful thus far. A feature I would like to see implemented is analytics. A section that shows how much abandoned carts the app has recovered and how much money it generated. Once a week email isnt enough. Other than that the app is great.

Wavy Merch
Canada
2 days using the app
March 14, 2017

one of the worst apps ever. first i recover few orders from shopify after 2-3 days i install the app and the next day i receive an email said that i recover 3 sales with their app , obviously they read the data from shopify.... next they have to setup timer when to send the first email, and when you go before 00 it count as minus, when i ask what is this or if it can send the email in minutes they say no so why the hell you have the minus there....
next i was receiving 2 emails multiple multiple multiple times per day when i was going to check my products and it was anoyied (imagine how annoyed the customers would be.....) all the reviews are fake or almost fake like some said i made x.xxx$ amount from the same day when they say that you need to send the first email after 24 hours coz they don't know if the sale was generated from their email or from FB which i have a sale that saw that captured from FB and from them as well LOL.... so how everybody say the money was from the app and not direcly from ads? anyway the app not worth that amount

Chloe Adeline
United Kingdom
2 days using the app
April 29, 2018

Unfortunately it doesn't work. I had one abandoned cart today about 3 hours ago and the dashboard for this app never refreshed to show any orders at all even though the email address was listed in my own admin.

Andreabonelli
United States
2 days using the app
September 13, 2016

Ecxellent app, it has helped us to recover many checkouts.

Jimenezautoparts
Costa Rica
About 2 hours using the app