RecurringGO! Subscriptions App

RecurringGO! Subscriptions App

Reviews (223)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective subscription management and ability to increase revenue through various customization options like build-a-box and upsell widgets. Despite some compatibility issues with other apps, it supports multiple subscription models, making it versatile for different business needs. The installation process is straightforward, and customer support is highly responsive and helpful in resolving issues. Merchants recommend this app for its robust features and ease of use.

October 26, 2024

I had this app installed simply to test out subscription services. It was installed for 4 years then randomly this year they started charging me $19.95 a month for having it installed unused. Very poor.

Vida Spring Raw
United States
About 4 years using the app
FINLOOP SOLUTIONS LLC replied November 1, 2024

Hello,

Thank you for sharing your feedback. We’re sorry to hear about the unexpected charges, and we completely understand your frustration.

We’ve reached out to you directly to help resolve this matter and discuss any unused months. Our goal is to ensure a positive experience with our service, and we’re here to assist however we can.

Thank you for giving us a chance to make things right.

July 11, 2024

The app has worked excellently so far and customers have taken to our subscriptions very well. Customer service is fast and friendly (thanks Artem). What is a pity is that the upsell widgets do not work with Slide Cart. That would be a good added value. I'm looking forward to testing the build-a-box function now. Above all, we no longer have any work to do with customers. Once set up, everything runs automatically. Good for us and our customers.

BLACK FOREST COFFEE®
Germany
3 months using the app
FINLOOP SOLUTIONS LLC replied August 15, 2024

Thank you for the fantastic review! We're grateful for your support and are so happy to know you had a positive experience with us

July 25, 2024

One day the app doesn't work anymore. Always send this error: errors/app_permissions?error=eyJlcn... and i have all credentials to use it.

The worst, RecurrinGo don't have a communication channel to talk about this problem. If i can give you -10 star ill do it.

Home Luxury Scents
United States
Almost 2 years using the app
FINLOOP SOLUTIONS LLC replied September 19, 2024

Thank you for your feedback, and we sincerely apologize for the frustration you've experienced with our app. We want to clarify that we do have support channels available — you can reach us through the in-app chat or via email at support@recurringo.com. We're here to help and would be happy to assist you with any issues you may encounter.

Please feel free to reach out if there’s anything we can do to improve your experience.

Kind regards,
RecurrinGo Support Team

September 20, 2024

Best app that I had. The support is insane. All expactations are met and they help on each case...!

Niurin
Germany
About 2 months using the app
FINLOOP SOLUTIONS LLC replied September 26, 2024

We are very pleased that you are satisfied with our service.
If you have any questions, we are always happy to help.

June 18, 2024

We migrated from another platform (WordPress) to Shopify and decided to use the RecurrinGO! app for managing our subscriptions. The entire migration process was incredibly smooth and took us only about 10 minutes to export our subscriptions. Setting up the rules and products was a breeze, and we had everything configured in under an hour.

One of the standout features of this app is the customization options for the widget. The flexibility it offers is simply amazing – you can tailor the widget to fit any design seamlessly. We even changed our theme during the setup process and were able to easily adjust the widget to match the new theme perfectly. It felt like the widget was a natural part of our site right from the start.

The configuration and management of subscription plans couldn't be easier. The app provides endless customization options for the widget, with dozens of templates and hundreds of settings. You can personalize the widget to meet the highest standards, ensuring it matches your brand’s aesthetic perfectly.

Overall, RecurrinGO is a powerful and user-friendly app that we highly recommend for any business looking to manage subscriptions efficiently. The ease of migration, setup, and customization, along with its rich feature set, make it an invaluable tool for subscription-based businesses.

Bodyland
Serbia
Over 1 year using the app
FINLOOP SOLUTIONS LLC replied July 8, 2024

We're thrilled to hear that you had a great experience. Thanks for sharing!

July 31, 2024

It's a great app for rewarding sales with volume discounts. Customer service is responsive too!

PyroFarms
United States
Almost 4 years using the app
FINLOOP SOLUTIONS LLC replied August 15, 2024

Thank you so much for your kind words! We're thrilled that you enjoyed your experience, and we'll keep working hard to make sure we continue to meet your expectations

Edited July 2, 2024

This app wasn't useful for my use case and eventually I was charged for services I shouldn't have been. The developer reached out to me and made it right. Clearly they stand behind their product. If you need this service, this is the way to go.

Diamond Hands Depot
United States
Over 3 years using the app
FINLOOP SOLUTIONS LLC replied July 2, 2024

Thank you for sharing your opinion. We notified users about changing the plan many times and contacted each one. We tried many times to contact you, but you didn't reply. We sent you store credits, which you can use to pay for the app, and we have done everything possible to improve your experience with our app. We tried all ways to connect with you to resolve the issue. Our top priority is our customers' excellent experience and app satisfaction. If you see this message, could you please contact us and we will help you with any questions you have

July 3, 2024

Awesome staff and super responsive! They got me taken care of ASAP!

Keto Brick LLC
United States
Over 1 year using the app
FINLOOP SOLUTIONS LLC replied July 8, 2024

Thank you so much for your kind words! We appreciate your support

June 5, 2024

The app has a bunch of ways to set up and manage subscriptions, and the upsell feature is super useful. The support team was awesome and helped us out every step of the way as we got everything set up. Really smooth and easy.

Masculine Femо́ne
Ukraine
24 days using the app
FINLOOP SOLUTIONS LLC replied July 8, 2024

Thank you for taking the time to leave such a positive review. We appreciate it!

June 5, 2024

In terms of functionality it does exactly what I need. I seldom leave reviews but the guys are excellent. Thanks to the team for helping us transitioning our subscription service from another app. They set up the subscription software seamlessly within our purchase flow.

Though I wanted some customization options not available within the app, the devs reacted quickly to my requests and made all the changes I needed swiftly. Thank you!

baedstories
United Kingdom
6 days using the app
FINLOOP SOLUTIONS LLC replied July 8, 2024

We are glad you enjoyed our service. Thank you for your review