RecurrinGO! Subscriptions App

RecurrinGO! Subscriptions App

Reviews (231)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust subscription management capabilities, which enhance revenue and customer retention. It offers seamless integration, easy migration, and extensive customization options, including upsell widgets and build-a-box features. The automation tools reduce workload and improve customer experiences. Merchants also praise the reliable performance and responsive customer support, which efficiently handles issues and customization requests.

June 5, 2024

In terms of functionality it does exactly what I need. I seldom leave reviews but the guys are excellent. Thanks to the team for helping us transitioning our subscription service from another app. They set up the subscription software seamlessly within our purchase flow.

Though I wanted some customization options not available within the app, the devs reacted quickly to my requests and made all the changes I needed swiftly. Thank you!

baedstories
United Kingdom
6 days using the app
FINLOOP SOLUTIONS LLC replied July 8, 2024

We are glad you enjoyed our service. Thank you for your review

July 3, 2024

Awesome staff and super responsive! They got me taken care of ASAP!

Keto Brick LLC
United States
Over 1 year using the app
FINLOOP SOLUTIONS LLC replied July 8, 2024

Thank you so much for your kind words! We appreciate your support

April 4, 2024

This is a really great app and easy enough to use. The one major draw back is that any subscription discount offered is deducted from the current price displayed, regardless if that product is already on sale. So the net-effect is you're forced to give up the subscription discount plus any other discount you're offering on the product. It can be messy and costly, so be cautious of that.

What should really happen is the subscription discount should be calculated on the compare-at-price (i.e. the normal retail price)

However, the app integrates easy and fits in nicely with my website.

WebCBD
United States
About 1 month using the app
FINLOOP SOLUTIONS LLC replied July 8, 2024

It's wonderful to know you had a great time with us. Thanks for the positive review

June 3, 2024

Do not use. Unauthorized charges to my card. Not sure if the app was sold around March but I was a client for 2+ years. In March 2024, things changed with this company. Beware. Support doesn’t reply to claims.

Yogatation
United States
Over 1 year using the app
FINLOOP SOLUTIONS LLC replied July 2, 2024

Thank you for sharing your opinion. We notified users about changing the plan many times and contacted each one. We tried many times to contact you, but you didn't reply. We have refunded your money and have done everything we can to improve your experience with our app. We tried all ways to connect with you to resolve the issue. Our top priority is our customers' excellent experience and app satisfaction. If you see this message, could you please contact us and we will help you with any questions you have

May 21, 2024

Fast and helpful support. Problem was solved. Thx and regards J

K2 MedicalCare
Germany
Almost 2 years using the app
FINLOOP SOLUTIONS LLC replied May 27, 2024

We greatly appreciate your review! Ensuring your satisfaction is our top priority.

March 12, 2024

great customer service!

UpNourish
United States
Almost 2 years using the app
FINLOOP SOLUTIONS LLC replied March 27, 2024

Thank you for taking the time to review our app! We're grateful for your feedback!

May 8, 2024

excelente, arreglaron el issue en minutos.

Azores Jewelry
United States
5 months using the app
FINLOOP SOLUTIONS LLC replied May 27, 2024

Thank you for your review! Our team is always happy to assist ^^

Edited March 9, 2018

The app still needs to be integrated in our store (technical reasons) but the management has been very very helpful and tried to solve any problems that we experienced. I will update this review once it is completely integrate!

Many thanks to Mr Yauheni.

Thespanishfactory
United Kingdom
About 6 years using the app
August 16, 2019

The app is simple to use. I recently changed my theme and the app created an issue but I reached out to support and they fixed it with 24 hours. Helpful and friendly.

Be Well With Nikki
United States
About 6 years using the app
FINLOOP SOLUTIONS LLC replied August 20, 2019

Thanks very much for your review, we're very happy we could help solve any issues you were having, even with the difference in timezones! Don't hesitate to contact us if you need any help

March 10, 2022

I love this app works so well and customer support is amazing. I love the app easy to use. Always someone to help if you run into a problem.

Ferrara Box
United States
Almost 4 years using the app
FINLOOP SOLUTIONS LLC replied September 19, 2024

Thank you so much for your kind words! We're thrilled that you enjoyed your experience, and we'll keep working hard to make sure we continue to meet your expectations.