RecurrinGO! Subscriptions App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (231)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its robust subscription management capabilities, which enhance revenue and customer retention. It offers seamless integration, easy migration, and extensive customization options, including upsell widgets and build-a-box features. The automation tools reduce workload and improve customer experiences. Merchants also praise the reliable performance and responsive customer support, which efficiently handles issues and customization requests.
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Best app that I had. The support is insane. All expactations are met and they help on each case...!
We are very pleased that you are satisfied with our service.
If you have any questions, we are always happy to help.
It's a great app for rewarding sales with volume discounts. Customer service is responsive too!
Thank you so much for your kind words! We're thrilled that you enjoyed your experience, and we'll keep working hard to make sure we continue to meet your expectations
One day the app doesn't work anymore. Always send this error: errors/app_permissions?error=eyJlcn... and i have all credentials to use it.
The worst, RecurrinGo don't have a communication channel to talk about this problem. If i can give you -10 star ill do it.
Thank you for your feedback, and we sincerely apologize for the frustration you've experienced with our app. We want to clarify that we do have support channels available — you can reach us through the in-app chat or via email at support@recurringo.com. We're here to help and would be happy to assist you with any issues you may encounter.
Please feel free to reach out if there’s anything we can do to improve your experience.
Kind regards,
RecurrinGo Support Team
This app wasn't useful for my use case and eventually I was charged for services I shouldn't have been. The developer reached out to me and made it right. Clearly they stand behind their product. If you need this service, this is the way to go.
Thank you for sharing your opinion. We notified users about changing the plan many times and contacted each one. We tried many times to contact you, but you didn't reply. We sent you store credits, which you can use to pay for the app, and we have done everything possible to improve your experience with our app. We tried all ways to connect with you to resolve the issue. Our top priority is our customers' excellent experience and app satisfaction. If you see this message, could you please contact us and we will help you with any questions you have
The app still needs to be integrated in our store (technical reasons) but the management has been very very helpful and tried to solve any problems that we experienced. I will update this review once it is completely integrate!
Many thanks to Mr Yauheni.
The app is simple to use. I recently changed my theme and the app created an issue but I reached out to support and they fixed it with 24 hours. Helpful and friendly.
Thanks very much for your review, we're very happy we could help solve any issues you were having, even with the difference in timezones! Don't hesitate to contact us if you need any help
Awesome staff and super responsive! They got me taken care of ASAP!
Thank you so much for your kind words! We appreciate your support
This app caused absolute chaos in our store. I will never touch an app from this irresponsible, incompetent developer again. We are a substantial store with over 30K customers. This developer kept making erratic changes to the app's work flow that created utter chaos on our end. The app suddenly dropped the unsubscribe-link in app-generated emails. This caused lots of inbound customer service requests and forced us to unsubscribe customers manually, which is time consuming. So we decided to uninstall the rogue app, but that created even more chaos. Turns out the app keeps sending email invoices to customers even after it's deleted from the store. It gets worse. During the uninstall, the app sent out thousands of unwanted emails to our customers. This is next level incompetence by the developer SpurIT. They should be kicked off the Shopify platform for reckless, irresponsible behavior.
This app is shady. I was using a free version and after a while they automatically opted me into a paid version, their justification being that I was notified through a newsletter (which I never saw). Not worth it. They clearly pump up their positive reviews with obvious generic 5 star reviews. Avoid shady companies that use these practices.
Thank you for sharing your opinion. We notified users about changing the plan many times and contacted each one. We tried many times to contact you, but you didn't reply. We have refunded your money and have done everything we can to improve your experience with our app. We tried all ways to connect with you to resolve the issue. Our top priority is our customers' excellent experience and app satisfaction. If you see this message, could you please contact us and we will help you with any questions you have
I love this app works so well and customer support is amazing. I love the app easy to use. Always someone to help if you run into a problem.
Thank you so much for your kind words! We're thrilled that you enjoyed your experience, and we'll keep working hard to make sure we continue to meet your expectations.