Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, customizable design, and seamless integration. It's highly recommended for managing subscriptions, automating billing, and compatibility with all Shopify payment gateways. Merchants also value its flexibility, easy setup, and various subscription methods with discounts. It's noted for positively impacting businesses by streamlining subscription billing and management. The customer support is praised for being responsive and quick to resolve issues. The app is commended for its excellent functionality, user-friendly interface, and reasonable monthly cost.

May 14, 2021

Very easy to use and less than others. Wont have to worry about complicated system every month. Seamless to shopify.

BiteMyWood
United States
Over 1 year using the app
ITECOM LIMITED replied May 24, 2021

Thank you :)
Hope you'll keep enjoying it for a long time!

May 25, 2022

Great customer service! I was able to seamlessly migrate to the new version with the help of Elena. The new version will make it easier for customers to edit, pause, or change their subscriptions. So glad this happened!

Ladybird Provisions
United States
Over 1 year using the app
Edited March 15, 2023

This is a great app! Very easy to install and set up. Plus they have great customer service! Had an issue integrating the app with our new theme and they fixed it within hours!! Highly recommend.

Update March 2023: Also, they offer excellent and timely help when problems arise!

Plantiva Natural Supplements
United States
Over 1 year using the app
ITECOM LIMITED replied December 27, 2022

Thank you for sharing your feedback! Customer satisfaction is our top priority, so we're happy to hear that our team provided you with excellent service.

May 19, 2022

Great app. Great support. Love the pricing.
We added Subscription & Recurring Order around a month ago and have nothing but positive reviews so far. Setup and integration with our existing discount app was flawless, and the support team has been incredibly responsive and helpful. Importantly, this app supports auto renew, which, to my initial surprise, is not the case with all subscribe & save apps out there.
My only comment is that the admin dashboard could use some improved features to help manage subscriptions. But even there, the developers are actively working to improve the user experience and are grateful for the feedback. I hope to see several features added in the near future, and I look forward to continue working with SpurIT.
Several features that would be great to have:
- Sort and filter your active subscriptions to prepare for upcoming invoices.
- Generate automated email reminders to our staff. That would be insanely helpful!

Charny Healing
United States
About 1 year using the app
August 27, 2017

It's a great app! Very easy to use and the support has been fantastic. If you want to see what it looks like on our website check out www.90degreestea.com.au :)

90degrees Tea
Australia
About 1 year using the app
July 14, 2022

This app is great, the developers are very helpful with support and recommend you try it out! I was searching for an app for subscriptions and this is the best one by far!

SYMPLY BY HELENA
United States
About 1 year using the app
February 1, 2023

Super schneller und hilfsbereiter Support! Ab und zu sind leider kleine Bugs drin, sobald etwas angepasst wurde, aber es wird sehr schnell geholfen.

BugBell GmbH
Germany
About 1 year using the app
ITECOM LIMITED replied February 1, 2023

Thank you for your review! Customer satisfaction is our top priority and we're happy to resolve your issue quickly. Hope you'll keep enjoying the app and our service!

September 10, 2022

This app is super flexible, very easy to set up and the support team is awesome. Highly recommended.

Visage Elite Collagen
Philippines
About 1 year using the app
ITECOM LIMITED replied September 12, 2022

Thank you so much for taking the time to review us, it's greatly appreciated!

February 9, 2021

Excellent and fast customer service! Had a problem getting the subscription to show on my product page but they had it fixed in minutes!

Canadian Medical
Canada
About 1 year using the app
ITECOM LIMITED replied February 15, 2021

Thanks for your feedback :)
It's our pleasure to keep clients satisfied so feel free to contact us 24/7!

March 26, 2022

I run the shop www.million-flowers.shop. I had an issue with payment frequency and Alex from support was able to help me within 10 minutes. Now everything works. Thank you for the quick help. Great. Dina Tietze

million-flowers-shop
Germany
About 1 year using the app