RecurringGO! Subscriptions App

RecurringGO! Subscriptions App

Reviews (224)

Overall rating
4.4
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its quick setup, often operational within an hour, and its easy integration with existing website themes. They praise its ability to efficiently manage subscription plans and automate processes, reducing workload. The customer support team is highlighted for their quick and effective problem-solving via chat and email. Additionally, the user-friendly interface simplifies subscription management, and the seamless Shopify integration enhances functionality and user experience. Merchants find the app offers excellent value, boosting recurring revenue and customer retention.

August 11, 2017

I think this is a great app, and has a lot of potential. The fact that it does everything I need it to do, and it helps my store save money is what makes it better.

Snack Bundle
United States
3 months using the app
August 29, 2018

I'm still in the trial period but so far, so good. App is very straightforward and easy to install, and when I had a small issue with the app on my website, their support fixed it very quickly.

The major thing they could do to improve the app would be to integrate with email automation apps like Klaviyo, Omnisend, Drip and Active Campaign, and/or provide a more robust email module allowing better formatting and the ability to include images and company logo etc.

However, given the price, and that it does exactly what it says on the lid, I still give it 5 stars!

Velpure
New Zealand
3 months using the app
October 12, 2023

App has chnaged our business since implementing. Our sms and email systems can focus on accquiring anf nurturing new customers, while this app does the heavy lifting in securing repeat orders. Our reveneu has increased and their support team is very responsive and helpful. I spent a long time looking for a subscription app and was confused because there are so many and I'm glad we selected this app, so if you are on the fence, this is your sign to give them a try. Customer support is really good so far.

SERUMS & MASKS
United States
3 months using the app
FINLOOP SOLUTIONS LLC replied September 19, 2024

Thank you so much for your kind words! We're thrilled that you enjoyed your experience, and we'll keep working hard to make sure we continue to meet your expectations.

Edited January 8, 2019

I use this app to make customers to have recurring charge notification based on product type. It is very simple and great support from staff. Wonderful product.

giftschains
South Korea
3 months using the app
Edited September 29, 2022

This app caused absolute chaos in our store. I will never touch an app from this irresponsible, incompetent developer again. We are a substantial store with over 30K customers. This developer kept making erratic changes to the app's work flow that created utter chaos on our end. The app suddenly dropped the unsubscribe-link in app-generated emails. This caused lots of inbound customer service requests and forced us to unsubscribe customers manually, which is time consuming. So we decided to uninstall the rogue app, but that created even more chaos. Turns out the app keeps sending email invoices to customers even after it's deleted from the store. It gets worse. During the uninstall, the app sent out thousands of unwanted emails to our customers. This is next level incompetence by the developer SpurIT. They should be kicked off the Shopify platform for reckless, irresponsible behavior.

Breadvillage
United States
Over 4 years using the app
June 21, 2019

We have not used this app yet but I can tell you the customer service department has A1 service. We had no clue how to set up the options for our online store and they came to the rescue within minutes and has us up and running! If you are thinking about giving this app a try, please do so as they are there to answer all of your questions and assist with integration!

itsalookboutique
United States
2 months using the app
FINLOOP SOLUTIONS LLC replied June 23, 2019

Thanks for your review! We're happy you're finding it easy to use, and are able to gain so much value from it. Feel free to contact us if you need any assistance, we're always glad to help you!

January 20, 2021

OMG! I've been searching for an app that gives this option for so long now. The easiest setup ever..

Funky Duck UK
United Kingdom
2 months using the app
FINLOOP SOLUTIONS LLC replied January 21, 2021

Thanks! It's so good to know that you've finally found what you were looking for :)

July 27, 2017

Customer service was quick and very helpful!

Sox Boss
United States
2 months using the app
February 12, 2021

Très simple, très bon produit. je viens d'installer ça fonctionne direct je trouve ça vraiment génial.

Caliquo
France
2 months using the app
FINLOOP SOLUTIONS LLC replied February 15, 2021

Merci pour vos commentaires!

January 4, 2019

I use this app to offer a coffee subscription service to my customers. Easy to setup and works very well. The customer service is outstanding, all the questions I asked have been answered, and the team was very helpful with a small incompatibility with my theme, even over New Year's! Highly Recommended!

Beanboat
Bahrain
2 months using the app