RecurringGO! Subscriptions App

RecurringGO! Subscriptions App

Reviews (225)

Overall rating
4.4
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its quick setup, often operational within an hour, and its easy integration with existing website themes. They praise its ability to efficiently manage subscription plans and automate processes, reducing workload. The customer support team is highlighted for their quick and effective problem-solving via chat and email. Additionally, the user-friendly interface simplifies subscription management, and the seamless Shopify integration enhances functionality and user experience. Merchants find the app offers excellent value, boosting recurring revenue and customer retention.

September 27, 2019

Does it charge twice per month? i have installed this app twice a day after trial peroid has been expired. how to stop subscription?

Lanjaron Arabia Distributor
United Arab Emirates
4 days using the app
FINLOOP SOLUTIONS LLC replied September 27, 2019

Hello!
The app charges customers for every month after the trial's period expiration, if there was incorrect charge, please contact us via live chat or e-mail, so we could find a solution for this situation.
By the way, thank you for your 5-stars review :)

July 9, 2018

Great customer service! This app is great for those just starting their subscription service.

Exhale Lifestyle
Canada
2 months using the app
January 8, 2022

This app did not provide me with what I needed. The customer service was horrible. She talked to me like I was an idiot and didn’t even help with the actual issue…. I tried my best to work with the app but I ended up deleting it after the trial. I didn’t have any subscribers yet, so I didn’t use it because I couldn’t get it set up correctly. I asked them would I be charged and they said no, I wouldn’t, because they caught it in time….Well….GUESS WHAT I GOT THIS MORNING!!!! A charge from them! HORRIBLE JUST HORRIBLE!!!

Dazzle Diva 5 Online Store
United States
2 months using the app
FINLOOP SOLUTIONS LLC replied January 10, 2022

Thanks for your feedback. We are really sorry that you've faced such bad experience.
The thing is that the app was removed on 66th day of usage while it provides only 60 days free trial.
Anyway, no worries, we've requested a refund for you.
Also, we tried to contact you via email but didn't receive a response yet, please drop us a line at your convenience.

September 8, 2022

Works as expected. So far so good! We're going to keep using it so that's a good thing. We love apps that do what they say.

Utah SEO OG
United States
3 days using the app
FINLOOP SOLUTIONS LLC replied September 12, 2022

Thank you for your positive feedback! We're delighted to hear you are enjoying the app.

Edited August 13, 2021

This is great subscription app and the team provide amazing customer support. This app is way easier to integrate than the other subscription apps, and much more cost effective.

Genie Drinks
United Kingdom
3 days using the app
September 7, 2017

Love the idea of the recurring payment. Would love it even more if I could create a recurring payment using "offline" products to send to my wholesalers and retailers with standing orders.

Fancy Free Shop
United States
About 2 months using the app
Edited February 22, 2023

I tried the Basic subscription for 2 days and I got charged a month later even though I was supposed to have a 14-day free trial. I reported the error, they identified the issue and not only refunded my money back, but also offered me their services for 1 year for free for the inconvenience caused.
Impressive customer care relationship. Thanks, guys.

Diligent Duck
Netherlands
2 days using the app
April 12, 2021

Highly recommend. Great app! only subscription app I could find that you don't need Shopify Payments to use!

Fallopian Tube Formula
United States
2 days using the app
FINLOOP SOLUTIONS LLC replied May 24, 2021

Thanks for your feedback, it's really appreciated :)

April 13, 2021

I received unauthorized charges for this on my bill and I am unable to contact anyone. There is no billing history within the app, and I never even used it.

The Juice Box Company
United States
About 1 month using the app
FINLOOP SOLUTIONS LLC replied April 13, 2021

Thanks for your feedback and sorry that you've faced such inconvenience. Unfortunately, we didn't receive any emails/chats or calls from your side :(
We tried to contact you via email in order to help but didn't receive a response yet.
Please drop us a line at your convenience.
Hope to hear from you soon!

June 22, 2021

I was looking for an app to help my customers select subscription boxes for our online store - and this app has helped me a ton!

Da F&M
South Africa
About 22 hours using the app