RecurringGO! Subscriptions App

RecurringGO! Subscriptions App

Reviews (224)

Overall rating
4.4
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its quick setup, often operational within an hour, and its easy integration with existing website themes. They praise its ability to efficiently manage subscription plans and automate processes, reducing workload. The customer support team is highlighted for their quick and effective problem-solving via chat and email. Additionally, the user-friendly interface simplifies subscription management, and the seamless Shopify integration enhances functionality and user experience. Merchants find the app offers excellent value, boosting recurring revenue and customer retention.

March 10, 2019

Great app and even better customer service. the correspondance was quick and efficient. The support fixed any of the difficulties that I had while doing the setup!

CENTROARTESANO
Spain
9 days using the app
April 2, 2022

This app is straight forward and does what it says. Most importantly, their support team is 10/10! They are incredibly helpful and very responsive. I highly recommend this app to anyone starting off with their first subscription service.

Cre8DnB
United Kingdom
8 days using the app
October 30, 2017

This is exactly what I was looking for!Great team support,many thanks!

Sgmedical
Singapore
8 days using the app
Edited March 9, 2021

Original Review Posted 3/3/2021: This app worked well with my site's theme, but there have been problems. The majority of clients that signed up for subscriptions using this app did so accidentally. Most of my clients found it confusing and they did not like that they could not edit their subscriptions without deleting them and starting over. It was too much money for something that did not bring value to the shopper's experience. I'm going to try a FREE subscriptions app next time. UPDATE: 3/9
This company contacted me AFTER I posted this review MULTIPLE times asking me to take this review down because it would "hurt their business." After, I replied stating that I thought the review was fair they posted the response below. It is very misleading. A merchant should not be harassed after posting any review. I can only imagine what would happen if someone posted a 1 or 2 star review. Just completely ridiculous.

PetProductDelivery.com
United States
7 months using the app
FINLOOP SOLUTIONS LLC replied March 9, 2021

Thanks for your feedback and sorry that you've faced such inconvenience. We've contacted you via email regarding this case in order to clarify and help if possible :)

November 6, 2022

C’est application est simple à installer et à utiliser ! Gain de temps pour la gestion des abonnements ! Je recommande

Rent Game
France
5 months using the app
FINLOOP SOLUTIONS LLC replied November 9, 2022

Thank you for recommending our app in your review! Customer satisfaction is our top priority and we encourage you to let us know if there’s anything we can do to deliver an even better experience to you next time.

August 31, 2022

I had issues with the way this app was working. Contacted tech support and they helped me fix them. They were timely in their responses and I am satisfied with their support. This is a very simple subscription app. Easy to set up. If you don't want a lot of bells and whistles, this is the way to go

Rojo's Roastery
United States
4 months using the app
FINLOOP SOLUTIONS LLC replied September 2, 2022

Thank you for your review! We’re delighted to hear that you received prompt, attentive service from our support staff. Customer satisfaction is our top priority and we encourage you to let us know if there’s anything we can do to deliver an even better experience to you next time.

March 30, 2022

Love the app. Quick set up to have my subscription customers sign up. Great support. Great free app.

Eliot Grey
United States
6 days using the app
May 4, 2022

It works ok, but you can't export your data of, say, "active subscribers". It also wont notify the merchant upon subscription cancelation. They say to look and cancel the memberships by hand after they payments stop. Not very scaleable and need to switch to another sub app (and reset up our current subs, I would pass on this one...)

Reinventing the Tattoo
United States
4 months using the app
FINLOOP SOLUTIONS LLC replied May 4, 2022

Sorry that you've faced inconvenience and lack of functionality. We are currently working on the app's improvement, thanks for your suggestions!

April 14, 2022

Super application facile à mettre en place rapide simple intuitive support qui répond vite je recommande fortement

Harmonie-Chakras
France
5 days using the app
August 5, 2017

Very helpful as I was lost for four days. Thank you

Arkansas T Shirt Of The Month Club
United States
5 days using the app