RecurringGO! Subscriptions App

RecurringGO! Subscriptions App

Reviews (224)

Overall rating
4.4
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its quick setup, often operational within an hour, and its easy integration with existing website themes. They praise its ability to efficiently manage subscription plans and automate processes, reducing workload. The customer support team is highlighted for their quick and effective problem-solving via chat and email. Additionally, the user-friendly interface simplifies subscription management, and the seamless Shopify integration enhances functionality and user experience. Merchants find the app offers excellent value, boosting recurring revenue and customer retention.

January 12, 2021

Really disappointed with this service. I used this for a while with no issues, but suddenly customers stopped receiving the recurring invoice. I sought support multiple times from the app developer and was met with repeated replies, no actual support. Very condescending and frustrating to communicate with. Would not recommend this if you want a fully functioning subscription service.

Dirty Fresh Cosmetics
United Kingdom
About 1 year using the app
FINLOOP SOLUTIONS LLC replied January 12, 2021

Thank you for your feedback.
We are extremely sorry that you were not satisfied with our service :(
We tried to contact you via email regarding this case but didn't receive a response yet.
Please drop us a line at your convenience. Hope to hear from you soon!

August 1, 2021

Exactly how i wanted it. Works like a charm , simple and feature works as described and free for 1 product is best

Perfumery India
India
15 days using the app
Edited November 24, 2020

Support team sometimes difficult to work with and does not understand or accept issues....We can't wait for future features such as editable subscriptions. Just a quick note on how the App functions: all invoices are sent via the Draft Order function in Shopify. If a customer does not pay the invoice it will float as draft and must be manually deleted after the time expires. Also drafts will be created when a customer abandons a cart without entering their contact info only if a subscription item was in the cart. If you use the Draft order function of Shopify, you will need to clean up often.
Otherwise this App is very simple to use and won't hijack your checkout process as the other subscription Apps do. Don't be afraid to ask the SpurIT team for help...they will respond quickly (I received same day help on Christmas)

Rusty Dog Coffee
United States
About 1 year using the app
FINLOOP SOLUTIONS LLC replied January 9, 2020

Hello. Thanks for your feedback, it's highly appreciated! Please feel free to contact us anytime, we are always ready to assist!

Edited December 22, 2021

I have tried many different subscriptions apps but this one is very nice! Easy to set up and the support was very good and fast. Hopefully they bring a feature in the future that allows you to set a minimum amount of subscription months.

Fenroy
Netherlands
12 days using the app
February 14, 2019

The customer service support is very good was amazing! The app runs very well... and it fits my necessities

Brain Foods
Peru
12 days using the app
June 9, 2022

Very good ging alles sehr schnell und einfach habe sie kurz geladen und ausprobiert sofort hat es geklappt

PEGASALT
Germany
11 days using the app
March 16, 2019

Like the fact that it allows the one-time purchase option and very easy to use. Support is always available.

JamBox Subscription Services
Jamaica
8 months using the app
October 26, 2021

Easiest set up ever, awesome app! Thanks for building this and making it so easy to add to my store.

Nessys D8
United States
9 days using the app
April 14, 2021

Customer response was super responsive to help me get this app up and running in my store. I love it when a company makes the extra effort to help it's users.

Caviar Gems
United States
9 days using the app
FINLOOP SOLUTIONS LLC replied May 24, 2021

Thanks for your feedback! Feel free to contact us 24/7, we are always ready to help :)

September 14, 2022

It has done what it said it will do. Great app. It's just not what I'm looking for as my needs are very specific (subscription option visible only to a few login customers and not all). However, I'll recommend this app to regular retail and online stores.

infinitywellnessgroup
Australia
9 days using the app
FINLOOP SOLUTIONS LLC replied September 14, 2022

Thanks for your feedback, it's much appreciated! We've sent you an email message regarding possible customization of the app according to your needs and we hope to hear from you soon :)