Reviews (185)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for subscription-based businesses, praising its robust features for managing subscribers and pricing plans from a single dashboard. They appreciate the user-friendly interface, customizable options, and seamless Shopify integration that enhances store functionality and operational efficiency. The customer support team is noted for its responsiveness and helpfulness, often providing personalized assistance through video calls. Positive reviews frequently highlight the app's impact on improving customer retention and increasing revenue through effective subscription management.

July 14, 2024

Casa subscriptions has been extremely successful for our business. Sam from Casa provided wonderful assistance to enable a smooth and smart setup getting the subscription up and running in no time at all. Highly recommended!

Skull Shaver AU
Australia
About 1 year using the app
September 24, 2024

Casa Subscriptions has been amazing for our store and was very intuitive and simple to set up while having a complex and rich feature set!

I had an issue and their support team came in and completely fixed the problem for me. I've been so impressed with this app so far and look forward to expanding with it moving forward :)

Essenz
New Zealand
About 1 month using the app
Edited July 5, 2024

Not relaibale, one month skipped all subscriptions and then had 2 subscriptons ( March and April) in one month, which upset all my customers. Also it carries on even after the subscription has ended, which also made my customers very annoyed.
I emailed customer service and they kept putting me to different people and NO one resolved the issues or got back to me!
So not happy at all.
Messaged after I left a review to explain, and I understand there can be bugs, but I lost the trust of my customers which is VITAL to me.

Bath Indulgence
United Kingdom
10 months using the app
September 6, 2024

Casa is the best

ITHRIFT
United States
10 days using the app
September 1, 2024

Recently, I started working with the Casa Subscription App, and, oh my, am I impressed. They actually came to me and said they could make a design widget that was custom for my store, and it looks absolutely great.

Intuitive application, but most of all, second-to-none support: they listened to me to make sure the widget matched my brand, and their responsiveness made all interactions with them a breeze.

Because of Casa, my store now has that special something extra that elevates the general customer experience. I highly recommend trying the Casa Subscription App for those who wish to give an exceptional design touch to their Shopify store!

coffee boost
Switzerland
3 days using the app
August 21, 2024

Got connected with Bobby today and we had an extremely long chat on how to setup this whole shindig. It took me awhile to understand it, but he assisted me with asking for screenshots every-time i make a change. Well one thing for sure.. things worked out great. I appreciate the assistance and the wonderful support by Casa's team! Thank You.. this app, get it.. Its great!

Honestea & Co.
Malaysia
2 days using the app
June 11, 2024

Thank you so much to Sam for his professionalism and devotion! He spent so much time and effort to help me solve an error from my website. He went to great length to make sure everything worked again and didn't give up on me! This customer service is top notch :)

MAIASA
France
5 months using the app
July 12, 2024

Thank you Casa Team for assisting me fulfilling my requests. Special thank you to Purvi!

Daniel Recommends
South Africa
About 16 hours using the app
September 26, 2024

It's basic but you can get create nice subscription for your products and customer service was great, Bobby the agent helped me!

Noctis PM
Canada
About 1 hour using the app
May 21, 2024

At amigu, we sell customized products for our beloved dogs, and the casa app has been the perfect fit for us. This app is completely tailored to our needs and offers an ideal solution for our business.

What truly sets casa apart are the incredible people behind it. The CEO and his team treat our business like their own. They are available day and night, addressing every issue promptly.

Even with initial challenges, the team at casa is always on top of things, fixing issues immediately and ensuring the app works perfectly for our needs. We've been working with them for about three months now, and it's been fantastic. The app is getting better and better, and we couldn't be happier with the support we’ve received.

If you’re looking for an app that not only works seamlessly but is also backed by a dedicated team that treats your business as their own, then casa is the way to go. Thank you Sam and team. Special thanks to A & B.

amigu
Germany
2 months using the app