Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

March 4, 2021

So happy with the customer service provided by Referral Candy. I contacted them by LiveChat and Mardie replied to my message in seconds. She was so kind and helpful. This is so important for any service you provide: how fast and efficient you reply back to your customers' concerns. Thank you so much again, Mardie, YOU ROCK! The software's been working great till now. A very friendly interface and clear information provided all the time. Highly recommended

Mia Adora
Canada
6 months using the app
January 18, 2022

Great app and really helpful team. They helped me to make all theme customizations I needed very fast.

JEANS4YOU.LT
Lithuania
5 months using the app
ReferralCandy replied January 18, 2022

Thank you for your kind words. If you need further help, just let us know - Lorraine

January 18, 2022

Cris is great! Answered all my questions. Now I am sure Referral Candy is the right app for me. Thank you.

ABIYA
United Arab Emirates
5 months using the app
ReferralCandy replied January 18, 2022

We're so glad to hear your feedback! If you have more questions, we're here for you - Cris

April 7, 2022

got very promptly support from Lorraine to get my campaign up and running. UI is easy to use and setup time was very minimal.

Beyond Bling Jewellery
New Zealand
5 months using the app
ReferralCandy replied June 1, 2022

I am grateful for your positive review! We are so happy to hear that the customer support was up to par with your expectations. - Lorraine

June 14, 2021

Convenient because you can customize the settings.
Furthermore, the support system is also substantial.
They will respond quickly and politely to your questions.

こども服ELMO
Japan
5 months using the app
ReferralCandy replied June 17, 2021

Thank you for your kind review! Let us know if you need any help. - Darren F.

September 2, 2022

Since I started to use this app I am having difficulty using the app but thanks to Katherine, member of their support team. Thanks for clearing up all of my questions, quite useful app.

Catdoer
Singapore
5 months using the app
ReferralCandy replied September 7, 2022

You are definitely welcome, and it was a pleasure helping you out. :)
- Katherine

May 26, 2017

Edmund and Tom were perfect! They understood my problem and they took the right decision for my store.
Great customer service!

Max

Futurebikini
United States
5 months using the app
July 30, 2021

It does a great job! The interface isn't always the most intuitive because the labelling isn't clear. But the customer service is prompt and helpful!

Nashid Chroma Art and Apparel
Canada
5 months using the app
ReferralCandy replied July 30, 2021

Thank you for your review. Let us know if you need help with the interface! - Caye

October 19, 2022

We were looking for a referral app & out of all of the ones we searched for, this has been the easiest to set up. They also have a reliable customer support team & the referrals work!

The Gem Boutique
Canada
5 months using the app
ReferralCandy replied October 26, 2022

Thank you for your kind words! We appreciate the review.

February 25, 2022

This is a great app if you want to create a referral program with minimum effort. The costumer service is also great, Lorraine was very helpful.

Affya
Spain
5 months using the app
ReferralCandy replied February 25, 2022

Thanks so much for the review! Feel free to reach out if you have other questions - Lorraine