Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,175)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

Edited August 18, 2020

Lorraine was extremely helpful and was very responsive to our needs. We are continuing to work through the issue but have made quick progress thanks to Lorraine and the staff at ReferralCandy. Great job!

Sandviper
United States
6 months using the app
May 19, 2021

Derek in customer service is the man! Helped to resolve my integration issues. Looking forward to using the app now.

BASE SKNCARE
United Kingdom
6 months using the app
ReferralCandy replied May 20, 2021

Thank you for the 5 stars! Reach out any time. -- Derek B.

April 7, 2021

Customer support was fantastic - had 1 (but truthfully 1000) questions and Mardie was supurb in answering the. Thanks Mardie

Class Mathematics
Australia
6 months using the app
March 9, 2022

We tried implementing this app a while back, but some tech bugs put it on hold. Cris was incredibly helpful and informative throughout the process - letting us know when bugs were fixed, walked us through installation and setup, and continued to answer any questions we had moving forward. Overall a really great experience with Cris and we're excited to see what the referral program can do!

One Mighty Mill
United States
6 months using the app
ReferralCandy replied March 9, 2022

Thanks so much for your patience! We're always here to help you out. If you have any concerns, just let us know. - Cris

April 14, 2020

Very comfortable app. Most importantly, very USEFUL, FAST and EFFECTIVE customer support by Tom. Every time you have questions, just send them and he will respond back on time with full, instructional responses. :)

Sativida
Spain
6 months using the app
January 15, 2016

I'm extremely impressed with the customer service at ReferralCandy. Jon has been awesome in providing me flexibility and time in implementing ReferralCandy onto my site. Instead of being charged per month, as I expected, Jon delayed any payment until I got up and running. What was most impressive is that I was notified before I was about to be charged again, providing me a heads up. I thought this was a pretty great thing to do. It shows that you put your customers first. Thanks

The Primp Club 2
Canada
6 months using the app
March 23, 2017

Heard about this from Steve Chou (http://mywifequitherjob.com/) and he was bang on the money - super helpful staff, prompt responses, if you even need help as the app is super self explanatory and requires no coding knowledge at all. Fab and an invaluable tool in my select range of installed Shopify apps!

Vela Boutique
United Kingdom
6 months using the app
May 18, 2021

Their customer service is awesome, especially Karen, they not only solve your issues, also give you some powerful suggestions.

FOTILE
United States
6 months using the app
ReferralCandy replied May 20, 2021

Thanks again for the awesome review! Please feel free to reach out any time. -- Karen M.

November 4, 2020

Great customer service. Derek is sooo very helpful! Can wait to start using this app for referrals!

Sayings Kids
United States
6 months using the app
May 28, 2021

Referrals make up a large part of our business and before Referral Candy it was a tedious process. Problem now solved, hours of reconcillation done. Referral candy is So Sweet!!

Parker Family Doodles
United States
6 months using the app
ReferralCandy replied June 1, 2021

Thank you for your kind words. Dwight will surely be delighted to hear it! - Bryan B.