Referral Candy & Affiliate , 2,130 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.
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I just setup the Referral Candy app today. I struggled for the first couple days with it because of a change that they made to their templating that seems to reduce user drag and drop customization ability. I've been banging my head off the wall until a support employee named Derek came to the rescue. He installed an older template structure that made working in the system really easy. I accomplished more in the first 30 minutes after Derek's help, then in the prior 2 days. Looking forward to seeing the system in action. Really appreciate the help Derek!
Just getting started but we've had some excellent service from the team! Looks like this is perfect for what we're looking for.
Support is amazing, thank you Jessa for being understanding and clear with the information. Cant wait to try the program
Happy to know that you like our services! Looking forward to an awesome performance of your referral program. -Jessa
Excellent customer support from the Referral Candy team who were able to assist with our query and come to the ideal solution right away.
Thank you for the review! We appreciate the positive feedback!
Good app and great customer support. Would like more features such as SMS integration and better themes but it works very effectively. A big shout out to Jon Dolor for his customer service and attentiveness along with Derek on live chat for being so responsive and helpful!
Thanks Joel! I’ll share your kind words Joel with Jon and Derek.
PS I’ll bring up SMS integration to the team. — Jaime R.
I am using this app from last 30 days and had plenty of questions which Tippy have been resolved. I'm looking forward to using this platform in the months to come!
I was able to to do the setup by myself and did not need any IT support. Yet I asked for a call with the Referral Team to discuss ways to optimization. JC got on a call for me and we went through our Dashboard together. He gave me some concrete tipps on how to get more out of the Referral Candy software. He also included all topics in a summary mail he sent afterwards. On top of that he was available in the chat the whole day while working on the discussed topics. Thanks from Munich! Daniela
You are welcome and thanks as well for this review! I really appreciate it. :)
- JC
Cannot tell yet about the power of Referral Candy, but the support is great. Derek was very helpful solving a complicated integration issue with Klaviyo.
Great App and Karen was extremely helpful! She helped us figure out the issues with our program in no time.
Tippy was very helpful to help me set up Referral Candy. Thanks for that customer support service. I recommend.