Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

Edited April 16, 2020

Rating for customer service and support alone. I'm just starting to use the app so i can't really speak on results yet, but will update at a later time.

Smokeless
United States
25 days using the app
August 26, 2022

I just downloaded the app and I'm ready to learn more about it. Jelson gave me a very detailed explanation of the software features and how to use it, thank you very much!

Neusin
China
25 days using the app
ReferralCandy replied August 26, 2022

It was great chatting with you today and I'm glad you're enjoying our services. :)
- Jelson

August 31, 2022

Very useful app. It's easy to set up and JC helped me responding to a lot of questions. Recommended!

Pe Teava
Romania
25 days using the app
ReferralCandy replied August 31, 2022

Thank you for recommending us! It was a pleasure assisting you. - JC

May 6, 2022

Lately, we have been facing some issues with referral candy. But the support is amazing. Been in touch with support for a couple of days to solve an issue and it was great. JC, the account manager took care of things, clarified all our questions, and got the issue resolved.

Waggle
United States
Over 1 year using the app
ReferralCandy replied June 1, 2022

The entire team is incredibly grateful for the kind review you shared! Thank you! - JC

June 28, 2021

Can’t wait to see the results from this app! Very easy to set up, great customisability and excellent customer support. Thank you Jon for your assistance. ⭐️⭐️⭐️⭐️⭐️

Bambooi Beauty & Care
United Kingdom
25 days using the app
ReferralCandy replied June 29, 2021

We appreciate your kind words. I'll be sure to let Jon know -- Jaime R.

Edited March 29, 2019

Outstanding service from Benz! She really solved all queries within no time and explained the mechanism in the most effective & flexible communication manner. Great work. Good platform.

Depsypher
India
25 days using the app
Edited February 25, 2019

Fantastic service! Everyone on the support team has been super helpful and responsive in getting things set up for me, especially Derek, Lorraine & Jon! I have many Shopify apps installed on my website and Referral Candy support has by far been the most responsive and helpful. The app is super easy to use and very intuitive! I will definitely recommend it! Thanks Referral Candy team!

We Drink Bubbles
United States
25 days using the app
February 8, 2019

This app is very informative and quick to navigate and use, I am happy
the friendly customer agent, DWIGHT helped me soo soo much. He was very patient for a long time and informative with me. Thanks so much!

Impulse New York
United States
25 days using the app
October 16, 2019

This app was super easy to setup (way shorter than another referral program I tried) and I received really great and timely support for the questions I did have! Excited to get the campaign up and running and start seeing a return!

Reprise Activewear
United States
25 days using the app
Edited February 13, 2020

Easy to use, great customer service (Lorraine is amazing!). Simple to work with mostly. All around awesome experience so far:)

Update: Jon is great as well on the support!

Best Nest Wellness
United States
25 days using the app