Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,175)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

December 4, 2023

Irene was super helpful in answering all my questions before I was ready and comfortable to switch my campaign to live. Very knowledgeable and patient!

Christmas by Van Arthur Florist & Co
United Kingdom
About 1 month using the app
ReferralCandy replied December 6, 2023

You were such a delight to talk to. Thanks again for this awesome review. :)
- Irene

Edited May 10, 2021

Derek Benito was extremely helpful and friendly!!! Highly recommend this app. App is easy to use, customer service is amazing and the app integrates nicely with Shopify.

OTHERWORLD
United States
About 1 month using the app
July 16, 2021

Lorraine was super helpful with all of my questions! I appreciated all her follow up and was able to get my issue resolved in a timely manner.

Wilde Brands
United States
About 1 month using the app
ReferralCandy replied July 20, 2021

Thank you very much for the awesome review, I am glad I was able to help! - Lorraine G.

May 18, 2020

Benz is fantastic, the level of customer support is like no other. She's helped me so much and at crazy times of the day. Can't have wished for anyone more helpful. Helped me with a few tech glitches to make it all work seamlessly. Huge thanks Benz!!

15th Degree
United Kingdom
About 1 month using the app
March 19, 2024

The app is super easy to setup, implement and debug - would recommend to anyone!

JC was also super attentive for when I needed some help!

Step One UK
United Kingdom
14 days using the app
ReferralCandy replied March 22, 2024

Thanks for appreciating the assistance I provided and for this wonderful feedback. Do let us know if you have any concerns and we will help you out. :)
- JC

March 22, 2024

I had a very small issue while setting up the domains for our emails that will be sent to our customers (it was about the account's password not being set up correctly), during the entire process i was assisted by Innah who helped and guided me through this process, always being very attentive and answering quickly, this review is not much about the services since we installed the app today and still have to review how useful it might be but instead about the assistance provided by ReferralCandy's customer service support, which we at TicoTopia are more than happy to have, we truly hope that all of our future interactions will be as smooth and satisfactory as it was with Innah, thank you!

TicoTopia
United States
13 days using the app
ReferralCandy replied March 25, 2024

Thank you so much for sharing your experience. Excellent customer service can truly make a difference. I'm glad to hear that you're off to a positive start with ReferralCandy, and I hope that your future interactions continue to be smooth and satisfactory. If you have any further questions or need assistance, feel free to reach out anytime. :)
- Innah

Edited February 26, 2021

Derek was hugely helpful for the set up process. I am now trying the app and hope it will get me some referals.

Mira Lavandier
France
About 1 month using the app
July 16, 2019

Derek was fantastic! Super service - thanks soo much. Responded quickly and help me set up our referral program quickly. Really appreciate your help Derek!!

Mobley
United States
About 1 month using the app
March 19, 2019

Tippy helped us out and was amazing! The app seems pretty fluid/seamless and works great. Can't wait to see our referral program explode as we further develop our marketplace! Thanks Tippy!

YourTechie
United States
About 1 month using the app
February 2, 2021

Very easy to use. For me as well as for my customers. Nice support. Exactly what I was looking for..

Neser Paul
Austria
About 1 month using the app