Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

Edited July 19, 2019

It's a good solution if you want a quick solution to a referral program bu the software itself is a bit limited (as the low price would suggest). Despite the limits, it's nice and the customer service (Derek and Benz) super fast and responsive.

FrankSmile UK
Germany
3 months using the app
September 23, 2021

I haven't been able to set it up properly yet, but Caye Arahan, Customer Success Manager, has always been very helpful and kind in providing support!

LIFFT
Japan
About 2 months using the app
Edited January 23, 2019

I had some issues with the app's features at first, so my initial review wasn't good, but I chatted with Jon and he helped me get through the issues and made my experience much better. He was able to help me figure out the problems I was having and improve my experience.

Skout's Honor
United States
3 months using the app
May 12, 2020

I am just getting started but Karen has been a huge help in getting me set up. Great customer service! It's oftentimes the little perks that make a big difference!

Tool Crate
Canada
3 days using the app
Edited June 16, 2020

Great customer service! Software is really easy to use and keen to get using it to promote my business! www.socklife.co.uk - and Jon was super helpful with helping me getting setup! Thanks Jon!

Sock Life Uk
United Kingdom
3 months using the app
December 10, 2019

Good app, great customer service.
Thank you.
I am having a great help from Derek.
Nice Affiliate program.

SunLu 3D
Hong Kong SAR
3 months using the app
November 1, 2019

Tippy from Referral Candy was very helpful setting up my first campaign. It was super simple and I am looking forward to increasing my revenue with this referral app.

Teepinch
Canada
3 months using the app
October 5, 2022

i spoke to assistant jon and he was really helpful. He gave me the time I needed and solved any of my curiosities, thank you very much for the good assistance

novacosmetics
Italy
2 days using the app
ReferralCandy replied October 26, 2022

Thank you for your kind words! I appreciate the review. - Jon

September 19, 2019

Great app! Seamless setup. Developer mode allows for extra customization. Tippy is very helpful. Hope to soon get some referrals!

holier
United States
2 months using the app
Edited January 11, 2019

The support staff (Derek and the engineers) was very helpful with the ReCharge integration setup. Quick responses and they solved my problems in a timely manner.

MyBoxShop
United States
2 months using the app