Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

July 8, 2020

Dwight really helped me with all the setting up and the translation to German. The app is much better than it's competitors in options to customize.

fandli
Germany
11 days using the app
December 29, 2020

Great App!!
Customer Support has been awesome, Benz has guided us to get things right when needed.
Thank you!!

sæy 7!
India
7 months using the app
October 17, 2018

I have added this add with the plans on using it for customers as well as an affiliate program. The assistance from referral candy was fantastic, quick and they've helped me with all my questions. excited to get it up and running.

Lunchbox Pals
Australia
7 months using the app
May 13, 2021

Lorraine, the Referral Candy representative, went above and beyond to honor a promotion I was offered, even though that particular promotion was no longer offered. So far, the application has been easy to use. Customer support is superb. Will be recommending to others.

My Good Protective Sis
United States
10 days using the app
ReferralCandy replied May 20, 2021

So glad I was able to help. Please write back if you need anything. -- Lorraine G.

Edited February 6, 2020

I have not been able to officially use this app yet (that is the reason for the three stars). I have only set it up from the back end. I have not seen it in action. I am still waiting to roll out my business model. Benz has been very helpful leading up to this opening. We are very lucky to have her as a resource/rep.

**UPDATE** Im a few days from reopening my store. Benz had been great helping me set up my referral program. Very happy with all of the help that she gave me.

ADK Purveyors LLC
United States
11 months using the app
ReferralCandy replied May 13, 2021

Thanks for your kind review. Glad Benz could help. Please let us know how we can serve you better to get up to five stars when you try us again!

February 27, 2019

Great customer service from Tippy! Fast to respond to my questions and then even called to follow up to make sure everything was running smoothly. 4* because we are just starting to use the app.

Pair Eyewear
United States
7 months using the app
June 11, 2021

Derek Benito was great in helping up with the whole integration. He made the process seamless. Thank you! Great product and team!

Baffin - Born in the North '79
Canada
10 days using the app
ReferralCandy replied June 17, 2021

Glad I could help - reach out any time if you need anything. - Derek B.

July 23, 2020

This plugin is great, and when I encountered difficulties, I got Tomas’s patient help, thank you very much

RELX-IDN
Indonesia
10 days using the app
Edited November 30, 2020

Derek, JC & Mardie have been really helpful. Responsible and friendly customer support. Thanks to both of you!

EatSens.com
Germany
7 months using the app
January 26, 2022

I used this app and one of the customer representatives Lorraine is too awesome she help me a lot. she is very quick and very intelligent and solve my problems in just 10 minutes.

Warehoos-Staging
Canada
10 days using the app
ReferralCandy replied January 26, 2022

Thanks so much for the review! Feel free to reach out - Lorraine