Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

September 26, 2019

Dwight, 10/10 for the guidance you assisted me with, thank you so much for all the help and guidance.

caffeartisan
United States
Almost 3 years using the app
June 20, 2019

TIPPY did an amazing job walking me through how to make sure referrals were linked to the proper customer. Really wonderful to have that kind of support so readily available.

Austin and Kat
United States
Almost 3 years using the app
Edited July 30, 2018

Great customer support! They always find solutions or alternatives.

I had an issue and they assisted swiftly. Kudos to Tippy for his help!

Oy Vapor
United States
Almost 3 years using the app
Edited April 11, 2017

Customer service was very responsive and the app works like a charm, Highly recommended!
-Mac
Lizzy James Jewelry

Lizzyjames
United States
Almost 3 years using the app
November 19, 2018

Tippy was very helpful! I had a question about how to change some settings and he did a good job walking me through the process. So far the app has been very good.

Pip Lancets
United States
Almost 3 years using the app
March 14, 2022

Support is responsive and helpful. I was able to get email responses over the weekend which I did not expect. The app is fairly easy to navigate, but I appreciate Referral Candy's responsiveness when it is not for me.

JJwinks
United States
Almost 3 years using the app
ReferralCandy replied March 14, 2022

We're very glad you're happy with us and our app! If you need help, just let us know - Cris

May 23, 2021

Tried referral candy for the second time and found a huge improvement on recharge support. Dwight in particular was very helpful and walk through the process of changing to using our domain to send email.... Thanks

Learning Time HK
Hong Kong SAR
Almost 3 years using the app
ReferralCandy replied May 24, 2021

Glad to be able to help. Reach out if you have any questions! - Jaime R.

February 24, 2022

Great customer service, JC was a guru when it came to understanding Referral Candy and our business. Total legend.

Whisky-Me
United Kingdom
Almost 3 years using the app
ReferralCandy replied February 24, 2022

Thanks so much for the kind words! If you have any concerns, just let us know. - JC

March 16, 2020

Karen from ReferralCandy's support was amazing at helping us set up our program. She took the time to make sure everything was set up properly and get us going-- thanks, Karen!!

Jiobit Store
United States
Almost 3 years using the app
November 14, 2019

This app has significantly increased our sales by allowing us to utilize influencers. Not only is the app great, but the customer support is prompt and so helpful. I worked with Karen, and she was so kind and patient with all of my questions. Great experience!

Scot Facer Proctor Fine Art Photography--Photos with a Story
United States
Almost 3 years using the app