Hyped Polar Bear
Developer helped me a lot with setting up. lots of functions as well. nice respond time, thanks for the help
Thank you for your review. We'll do our best to earn that fifth star! - Tomas K.
Keychron | Wireless Mechanical Keyboards for Mac, Windows and Android
Good service, helpful and prompt response. Thumbs up to Tom. Could be good if ReferralCandy can connect with Shopify flow. Also, it could be expensive.
Thank you for your review. We'll do our best to earn that fifth star! - Darren F.
Customer service was super helpful and responsive. They answered all my questions in a timely manner.
Thank you for the review! We will work even harder to earn that 5th star. - Bryan B.
Great service - Jon Dolor from Referral Candy was very helpful and informative regarding other ways in which we can improve our results. Thank you
Thanks for the review, happy that I was able to help. We'll work even harder to earn that 5th star. -- Jon D.
In Other Good News
I'm in the process of setting it up, Derek from the CS team was helpful with the issues I was having
Glad Derek was able to help. We'll work even harder to earn that 5th star! -- Jaime R.
Amazing customer service! Derek helped me with the whole process and answered all my questions :) !
Just started using this app, it's really easy to set up and the support from the team (Benz) has been great and really helpful. Looking forward to seeing performance now we are live.
Dwight from the customer service team was very helpful and quick to respond with the details. This is also valid for the rest of the customer service team. They asked me with all the questions I had. The app is useful and you can customize the templates with your own language etc. but for a small company like us a little bit too expensive at this point of time. I would prefer if it was just a monthly cost besides also adding a commission for them.
I wish there was more flexibility with the design customization, but the customer support was very responsive and answered all of my questions very quickly.
We downloaded this app to try the refer to a friend option. It does integrate well, there is no need of extra coding unless you want to customise the interfaces a bit more. It does integrate with Mailchimp, but haven't quite understood yet if it syncs the info automatically or you have to push them every time. The support team is quite helpful, I spoke to Dwight to get help with the Mailchimp integration part.