Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify and excellent customer service. It's highly recommended for managing affiliates, tracking commissions, and expanding affiliate programs. Merchants value the post-purchase affiliate sign-up feature and the ability to tailor programs to their brand. Many reported significant business growth, with one noting a 30x increase in a few months. The app is praised for its supportive onboarding process and quick resolution of technical issues.

June 29, 2020

Refersion was relatively easy to onboard onto, and the dashboard is easy to navigate. Their customer service is excellent and Andre guided our team the whole way as we got everything set up. He responded extremely quickly and gave us very clear and specific instructions. Thanks Andre!

July
Australia
About 1 month using the app
May 20, 2016

Love the fact that the affiliates can keep track of their progress. The Edu Fund, the online retail store that gives back is always looking and adding affiliates to the program. We can focus on the business and our goals with this app!

The Edu Fund
United States
About 1 month using the app
February 21, 2016

Good app but seems like affiliate programs are going out of style.

Bariatricpal
United States
About 2 years using the app
June 20, 2016

Solid. Good customer service as well

Yourturnkeystore 161
United States
About 1 month using the app
March 7, 2016

Let me start by saying, I am not the most technical person, so whenever I decide to add a new app to my Shopify store I get a little nervous. However, I was pleasantly surprised by how easy it was to set up Refersion. It ended up being just what I needed. It was very simple to customize the affiliate sign up page and emails. I was even able to take the affiliate link generated by Refersion and customize it in Shopify to better meet my affiliate's needs. There was one thing I was unsure how to do during the set up process, so I contacted Refersion's customer service team and Brittany was quick to offer the assistance and answers I needed. She also followed up to make sure I was all set up and ready to go.

Newzealandsbest
United States
About 1 month using the app
Edited May 1, 2017

Ran into some issues initially with the App. For whatever reason, it wouldn't track commissions when switching browsers. I did a complete restart and cache/history clear on all browsers, and then my test orders went through. Initially there was a delay in support, but after making contact, they have been very responsive. The only thing it really needs further is to be able to change the Social Media icons for simplicity on the Affiliate's end (If it's not stupid simple, they won't use it we found out), so hopefully they can customize that or enable that option for the near future and I think this will be the best affiliate App available. So far, for it's features and simplicity of integration, it's the best thing going, and the pricing seems pretty fair for what we need.

Ninja Brand Inc
United States
About 2 years using the app
Edited August 23, 2019

I like how Refersion handles on-boarding new customers.

When I created my new account I got an email from Nick offering personal help setting it up.

He also took some time out to chat with me over the phone. Thank you!

The Golden Domino
United States
About 1 month using the app
September 26, 2018

Refersion is greatest app ever as it enables one to grow it business exponentially. Also, Refersion's operations support team headed by Emma is top notch! Thanks,Emma, for your support and thorough technical troubleshooting and hence the resolution of my issue performing test order through aforementioned app, on 9-24-2018. You're the best as Marafasions.com looks forward to working with you in future.

marafashions.com
United States
About 1 month using the app
January 16, 2015

So far, so good. Setup was easy. Added my first affiliate with no hitches or glitches. Too early for five stars, so I gave it four.

Veestro
United States
About 2 years using the app
September 26, 2016

Not bad at all - it is helping us get the word out! It's a great tool to share with our social advocates! See it here: www.barknfun.ca

The Barkn Fun Company
Canada
About 2 years using the app