Reviews (1,016)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for launching and managing affiliate programs, noting its user-friendly interface and smooth integration with Shopify. It allows for easy tracking of affiliate performance and customization of compensation plans. Features like post-purchase affiliate sign-up are appreciated for boosting sales and customer loyalty. The app's customer support, with team members like John, Janice, and Andre, is frequently praised for being responsive and effectively resolving technical issues.

January 7, 2020

I’ve been using this for a few months and I’m very underwhelmed by the results. Encountered an issue with the referral code not being generated. The support said it was a bug from a few days prior which they had since fixed, but clearly their "fix" didn’t generate the code and the problem was still there. I think it’s fair to say they should have notified me of this major bug when I inquired about this exact feature just two days prior.

A big issue is that the app is not responsive or mobile-friendly at all and since all our influencers are on mobile, it doesn’t look good.

I invested quite a lot of time in the setting up & getting familiar with this complicated app, and at a rate of 89$ a month, this has been a huge waste of resources. I’m done. Will be waiting for a better app to come along.

Kurafuchi
France
2 months using the app
January 5, 2018

What a great company. Their product has all the features I've been looking for so I can run a traditional affiliate program and also use it as my brand ambassador program to recruit and work with influencers. I've also had to bother them a few times for some help and their customer service is top notch. I always get a response quickly. Great experience working with them!!

Stress Company
United States
2 months using the app
October 24, 2016

Great affiliate app. Perfect for newbies :-)
www.weartf.com

Weartf
United States
2 months using the app
October 12, 2016

Great app! So easy to setup (compared to some of their competitors for which it was a total mess)

Updeez
Belgium
2 months using the app
April 20, 2019

OK lets' lead with the Customer Service, very quick replies, follow ups and they are doing everything they can to make your experience as good as possible but I have only just started setting up my app. So far it seems really easy and Im feeling optimistic, specially because the amazing Customer support.

BRANDSON
Iceland
2 months using the app
May 4, 2020

Nick is an absolute legend! Talked me through everything giving me a clear mind on how to do everything!

Wine Stash
Australia
2 months using the app
June 14, 2019

This app is very easy to use and the customer service is amazing. Emma helped me go thru the app and learn how to use it and always answered all my questions with professionalism. She was always on top of it!

Knoty Resort Wear
United States
2 months using the app
February 24, 2017

We recently decided to add an affiliate page to our site. There are a few affiliate apps on Shopify, but Refersion had the features we needed. We have a fair amount of affiliates now sending us business, and the app does as described. Can't really ask for more. www.TrafficPros.org

Trafficpros
United States
2 months using the app
June 3, 2016

Thank you Brittany for saving the day! Smooth sailing from here on out.

Champ De Fleurs Skincare
United States
2 months using the app
July 5, 2017

Excellent, helpful and responsive support. Went above and beyond to get things working quickly with setup questions.

Supplemented
United Kingdom
2 months using the app