Reviews (1,025)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting their affiliate programs, noting its seamless Shopify integration and easy-to-use interface. Key features like post-purchase affiliate sign-up and customizable compensation settings are especially appreciated for their flexibility. The app's strong tracking capabilities and efficient payment processes are also highlighted as beneficial for e-commerce growth. Additionally, the customer support team is praised for their quick and effective service, with specific team members often receiving special recognition for their assistance.

October 16, 2016

Easy to install and set up. Will update with more/less stars after I have used it for a few weeks.

Engineering Outfitters
United States
2 months using the app
February 11, 2019

Great app for our store reviews. Emma has been very helpful and patient with our requirements for Refersion! :)

Heavenluxe
Singapore
2 months using the app
June 3, 2021

I love this app! Easy to understand and makes setting up my website super simple. Andrew who helped me with testing my website was great! He was really fast at getting back to me and made sure everything was running smoothly. Really appreciate his time and making this entire experience great and stress free for me! Thank you!

Celchie
United States
2 months using the app
June 21, 2018

The team at refersion are AMAZING. I worked with Emma on ensuring that my affiliate orders were being tracked correctly and she was absolutely wonderful. I love this app so much. Will be using on ALL of my stores.

Emma and the whole refersion crew are amazing.

Fortnite Meme Collective
United States
2 months using the app
July 23, 2019

Definitely the most user friendly affiliate app I've tried. Customer service is great, Olivier has been super helpful in testing to be sure I have everything set up correctly.

Three downsides I've noticed so far:
1) There's no obvious feature to market to affiliates through the Refersion network. A number of other affiliate program apps offer this service.

2) There's not a great way to vet affiliates before approval...thinking of this kind of like a job interview, but it's very one sided- the affiliates can see what the company is offering them, but companies should be able to assess affiliate performance by some metric measured by Refersion and provided with the affiliate's profile.

3) The price! It's steep! Only time will tell if it's worth it.

www.returntoedencosmetics.com
United States
2 months using the app
September 28, 2018

EMMA is the best ......................................................................................

You & Your Pet
Morocco
2 months using the app
September 19, 2019

So far it's great, and Nick was super helpful! Thanks! ----------------------------------------------

Relatable-Game
United States
2 months using the app
June 1, 2016

Very simple and easy to navigate the setup process. I tested an order within 5 minutes of setup and everything worked seamlessly. I am ready to begin the process of finding some affiliate promoters now!

Interior Theory
United States
2 months using the app
October 6, 2016

It has the fundamentals of a solid app, but there are many of small changes they could make to dramatically improve the product. Like - you cannot message all affiliates in one go, you have to add them one by one. Or being able to produce a report with all the data, apparently you need to be pay even more a month to be able to access reports that include all data.

I think with small changes like these, and speedier support, this has the potential to be the go to app for affiliates.

The Imagination Tree
United Kingdom
2 months using the app
August 5, 2016

After spending ALL DAY trying to get another affiliate app set up, I decided to go with Refersion. It was literally set up in 5 minutes! OMG, I want my day back! I should have come here first. Highly recommend this app for Shopify.

Christian Wearables
United States
2 months using the app