Refersion: Affiliate Marketing , 1,007 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration with Shopify and excellent customer service. It's highly recommended for managing affiliates, tracking commissions, and expanding affiliate programs. Merchants value the post-purchase affiliate sign-up feature and the ability to tailor programs to their brand. Many reported significant business growth, with one noting a 30x increase in a few months. The app is praised for its supportive onboarding process and quick resolution of technical issues.
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I am what one would call a luddite. . . . really out of touch when it comes to all things web and computer. When I was tasked with assisting the good folks at The Redneck General Store.com, I did some study about how Refersion works, and am still studying, and even with a question about the logo and upload and size, Shakima at Refersion took the time to help me almost immediately! Even for folks like me who don't know much, and are a little concerned about learning e commerce, I can say with absolute certainty that the Refersion folks have your back. . . . thanks, Shakima and all at Refersion.
The app does what it says in the box, customer support has also been excellent - thanks to both Erik and Emma for their kind help!
Thanks to Oliver, thanks for helping us get up and running in such a short time! Looking forward to the journey with Refersion!!
Not really helpful for low traffic e-shops. We tried finding affiliates in their marketplace, 2 in 14 days, no sales.
App works great! 4 Stars because it's a bit expensive. But we make enough back in affiliate referral sales to cover the monthly cost and more. We love the analytics Refersion provides to see when/where our referral sales are coming from, and also our top affiliates so we can reward them accordingly. Cheapassplugs.com
Erik is awesome!! He helped me get refersion up and going. Thank you Erik for being so helpful!
Easy to Use and an Easy to use layout, couldn't ask for more
www.bonusballwinners.com
Absolutely terrible support, steer clear of this company, I have been asking for support for days and nothing back, I have a lot of affiliates who are starting to ask about their conversions as well...What a nightmare
Our company was very excited to get started using refersion. Layth and the rest of his team have been so responsive and helpful as we get everything set up. Makes me feel more comfortable starting a new program when you know the customer service will be there to assist whenever we need it. After being up and running for almost 10 months I can say that support response comes and goes. If you have their attention it works, but otherwise you can wait for a long time with no feedback. We have seen our number of affiliates grow hugely since starting with Refersion, unfortunately we are also running into affiliates calling upset and accusing us of stealing from them because they aren't receiving credit for the sales they are generating. Refersion has not had a good response for any of these issues and the issues/upset affiliates are growing. If things don't turn around we are looking for a new solution.
So far so good! easy management dashboard admin, app does what promises to do, just a small note! they could improve on their services offering the option to send customised e-mail for the new affiliates as their mail link is very simple and plain artwork.
Lets make what is good even better Refersion team! think about that!