Reviews (1,015)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing their affiliate marketing by efficiently tracking commissions and managing payouts. It's praised for features like post-purchase affiliate sign-ups and easy affiliate additions with specific compensations. Its seamless Shopify integration and user-friendly interface are also noted. Strong customer support, noted for quick responses and helpfulness, further boosts merchant satisfaction, making it a key tool for expanding affiliate networks and increasing sales.

May 31, 2014

Excellent application, works as intended and customer support is phenomenal.

The only reason we feel this application receives a four star rating opposed to a five star application is because it lacks a lot of customization and design options.

There is no white branding options, customization in terms of the text fields is limited, and one big issue is we cannot have our own custom domain name. We are in need of an affiliation application that allows us to customize our registration page URL with CNAME pointing (ex. affiliates.dmcollectibles.com) but this application does not support that.

All in all, this application is solid. It works as it is intended to do so but we are just looking for a more customizable referral application with a more sleeker design and a lot more features.

If Refersion gets these types of features, we will definitely look to switch back but for now, we are forced to look elsewhere.

D&M Collectibles
United States
9 months using the app
Edited April 16, 2019

Support will help you no matter what. Emma has been coming forward more than needed. Cheers to that! !

Lana Beauty
United States
12 days using the app
February 26, 2016

Easy to use and great customer service. Will definitely use for my future product launches!

Be Well With Arielle
United States
9 months using the app
February 20, 2019

I use this app for the ambassador who endorse my brand on instagram, in the aim to track the sells made thanks to you, and give them back some free product from my store. The app is not very intuitive for me (I don't use that kind of app a lot) so Erik checked some details for me, and now everything is ok ! Thank you !!

BeNN Nutrition
France
12 days using the app
October 29, 2019

Andre was top notch! Some apps drag their feet to install their code to your site but this went swiftly!

Hope to add additional positive customer service & user experience reviews in the future.

Curly Crown Crew
United States
11 days using the app
July 10, 2019

This app is great and helps offer a simple solution to my needs for affiliates. The company follow up and customer service is very good, as well. Nick was there to personally test my integration and is a great support. He has been amazing. So far so good!!

LOUD & PROUD SHOP
United States
11 days using the app
July 20, 2018

Great app with a great support team. Thanks to Emma I was able to get a few redirection problems fixed! :)

K Society Co
Australia
8 months using the app
September 27, 2022

Have not fully used this app yet but up to now the customer service was tremendous, I had a few hiccups setting the account up from my end and reached out to customer service and a guy named John helped me get everything set up quickly and was really kind during the whole process.

The R+R Collective
Australia
11 days using the app
Edited September 21, 2017

I had a problem, we are working to resolve. If it is resolved to my satisfaction I will change my review. I do appreciate them reaching out. Look foward to a solution.

Herbal Lodge
United States
11 months using the app
Edited November 9, 2015

It looks nice and functions great but the ROI isn't good at all.

$750 in sales at $27 (basic plan). Your cutting right into the cost of the product not the margin on the product.

This program would be so much more if it was commissions (payout) that your pricing plan went off of.

Teas And Extracts
United States
11 months using the app