Reviews (1,015)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing their affiliate marketing by efficiently tracking commissions and managing payouts. It's praised for features like post-purchase affiliate sign-ups and easy affiliate additions with specific compensations. Its seamless Shopify integration and user-friendly interface are also noted. Strong customer support, noted for quick responses and helpfulness, further boosts merchant satisfaction, making it a key tool for expanding affiliate networks and increasing sales.
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The app works great and is easy to install. I liked that they were open on the weekend for customer service help, as I did run into a simple problem on entering my URL during setup (I did not enter it exactly as it is listed ). Quick fix was resolved.
Program is simple enough for affiliates to sign up and use as well.
I regret using this software. Refersion does a great job of marketing their tools, but after using it for almost a year, very little rate of return. Had to sign a one-year contract to use the software. Very expensive. Now after doing more research, found many other affiliate software apps that are much more affordable, and provide much better returns. Now still having to pay over $300 per month to finish out the contract. Company has no exit policy. Be very conscious before signing up with Refersion. Customer service is poor.
We appreciate you taking the time to write this feedback, and we are sorry that you feel this way. We do offer a number of month-to-month options in an effort to accommodate business in various stages of affiliate growth and management, but it looks like your platform requirements were best matched with features exclusive to our contracted plan.
With that being said, I am glad we had an opportunity to connect directly and resolve your concerns. If there is anything else we can do to help, please let us know. Thank you!
Really impressed with this app for affiliate tracking. Been using it for my clients store and it's quick to set up and nice to work with. Expecting some better integration with PayPal and possible Stripe later. I recommend it.
Andrew Y. was so quick to get our integration set up! We were set up within an hour of starting our free trial, great customer support!
love the app
href="www.kinghair.com">KINGHAIR
beatiful
So far i'm liking the app.I do wish they had a standard terms and conditions for customers though that cover us.
www.aromaluxelondon.com
Great, just downloaded yesterday and already set up.
thanks to Emma
https://beard-store.com/
It was a bit difficult to install (for me), but Brittany from CS was very very helpful and now I am up running :-)
Very bad customer service. Don’t get answered for more than a week and they don’t fix problems. If this behaviour will continue, i will probably end my subscription. Thanks
We are sorry you had a negative experience contacting Refersion. After this review was posted, we checked our records and found no emails from your e-mail address on file or associated with your Refersion account. We also reached out to you via both e-mail and phone and did not receive any response. We absolutely want to make things better and hope to get in touch soon!