Reviews (1,025)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting their affiliate programs, noting its seamless Shopify integration and easy-to-use interface. Key features like post-purchase affiliate sign-up and customizable compensation settings are especially appreciated for their flexibility. The app's strong tracking capabilities and efficient payment processes are also highlighted as beneficial for e-commerce growth. Additionally, the customer support team is praised for their quick and effective service, with specific team members often receiving special recognition for their assistance.

December 31, 2019

We have been using Refersion for the past 5 months and have had nothing but problems. The app is very buggy and never seems to be working properly. I have worked for years to build lasting relationships with my affiliate partners and the Refersion software has been randomly giving and then taking away commissions putting my integrity into question. Unforutanly after several commission issues, I can no longer trust this app and will be looking into different options.

Car Guy Supplies
United States
8 months using the app
July 10, 2020

Great way to get a referral program started. Everything you need is there and it's super easy to get going. Andre from Refersion help us greatly to test everything and get it all going.

Biird
Hong Kong SAR
8 days using the app
May 11, 2016

Simple set up, all my affiiates love it!

Volumehairext
United States
6 months using the app
May 17, 2018

Very easy to use and to set up. The only thing that can be hard is to fix your API settings in your PayPal account, however, Refersion offers an extremely simple step-by-step manual to do this in no time. Erik helped me fix set up the link in my Shopify store, so the customer support is awesome. Absolutely recommend this!

Naturspa
Sweden
8 days using the app
Edited March 14, 2019

I used this app to help me get more customers and i would love to learn how to refer people so they can make a commission from me also and Emma was a great helper :)

unicornstarboutique
Canada
8 days using the app
May 30, 2018

ERIK was great! Very helpful and quick to respond

Fannipac
United States
8 days using the app
July 31, 2016

So far so good. Integrated with Recharge subsciptions also!

Microsky Cloud Backup
United States
7 days using the app
November 1, 2016

Easy to install and use time will tell if it works for us....

Thestyleplace
Canada
5 months using the app
Edited July 27, 2016

Customer service is excellent and the concept is great. Our advice is to think very carefully before committing to any affiliates app because once your affiliates are all signed up then you don't want to stuff them around by changing to a different app.
We very quickly moved to having to pay $27 a month for our affiliate program with Refersion once we had a number signed up but we were not yet generating any income from the affiliates program. This is a big commitment for a new company so for us the jury is still out on this app.

The Travel Bra 2
Australia
7 months using the app
December 29, 2017

Erik was great at helping me make sure I setup Refersion correctly. He took the time to answer all of my questions. I love how easily Refersion integrated with Shopify. I can see an overall improvement in sales for my store.

The WISE Visions Brand
thewisevisionsbrand.club

Wise Visionary
United States
7 days using the app