Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify and excellent customer service. It's highly recommended for managing affiliates, tracking commissions, and expanding affiliate programs. Merchants value the post-purchase affiliate sign-up feature and the ability to tailor programs to their brand. Many reported significant business growth, with one noting a 30x increase in a few months. The app is praised for its supportive onboarding process and quick resolution of technical issues.

May 10, 2015

I like that they don't charge money until you start to have some success with the app. I don't like that the website and the interface look obsolete. I also don't like that I send a question via email and never got an answer. And finally, I don't like that they don't have multilingual support or at least a way for me to manually translate the subscription form for potential affiliates, as well as their dashboard for reports.

Conejo Damaru
Mexico
5 months using the app
April 1, 2016

So far so good. Very robust on the back end and it seems that a lot of customers are keen to sign up for the program. It really comes into it's own when creating an affiliate program with influences. Very easy to setup and sorts all the payments for you. Definitely worth it and as your customer base grows it's vital. I only wish I had set it up earlier!

Squeaker
Australia
3 months using the app
March 12, 2019

Amazing app.It helped me make my first sale,great collaboration.This is the app to use to grow your store very fast.

Athena Curve
United States
4 days using the app
Edited April 30, 2018

Whilst we didn't have the best of luck with this app, Customer Service were very professional, friendly, and seem to have good intentions towards their customers which is a rare find. The pricing is steep and you will need a good amount of sales a day to make profit if you're using affiliate codes. But the staff and platform seem good.

Kuckian
United Kingdom
3 months using the app
June 17, 2016

This is really neat, I am excited to incorporate this into my store!

Eupterrae
United States
4 days using the app
July 18, 2018

If you are in a business that does well for affiliate marketing than great. This app brought in no sales over 7 months. Also, they need to make it easier to cancel. I tried to cancel and went into their dashboard and there was no option. I had to reach out to them and Shopify to figure out if I deleted the app would it stop charging me. They need to make this clear to customers.

Mobility Ready
United States
4 months using the app
July 10, 2019

Like how quick customer services gets back with you! Olivier form refersion got right with me and found a solution fast :) Glad I decided to use a great app for my life line!! Thanks Olivier!!!

Proven Industries
United States
4 days using the app
March 28, 2020

I use Shopify and the setup was very easy and straightforward. Thanks for the great help Andre. Look forward to using.

Mountain & Sackett
United States
4 days using the app
Edited August 2, 2018

Just starting to use this. Rating is 2 stars because there is no way to control notifications.
I currently have 13k followers on Instagram (@mr.asadshah) and as soon as I advertised this to my followers I have 400 affiliates within a few hours and 500 in the following day

My inbox is basically destroyed even though I ticked "Disable notifications new affiliates" in my notification settings.

Also, I realise now that, it takes their software time to accept affiliates. There is no option for me to select all of the affiliates and bulk accept all. I have to do 50 at a time. Writing this review and Refersion has only processed 10 out of 50

It is going to take me ages to accept 000's :(

I'll change review if my experience gets better

Asad Shah 2
United Kingdom
4 months using the app
January 25, 2023

Great experience so far, and John has been great to work with. Excited to keep testing Refersion and growing a large ambassador program

SolaGarden
Australia
4 days using the app