Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, responsive customer support, and seamless Shopify integration. It's praised for managing affiliate programs, tracking sales and commissions, and aiding business growth. Merchants value its customization capabilities, tracking features, and post-purchase affiliate sign-up. It's seen as a cost-effective affiliate marketing solution, with some merchants expressing long-term satisfaction. Its ability to handle affiliate-related or SKU-related compensations is also noted for its flexibility.

Edited July 27, 2016

Customer service is excellent and the concept is great. Our advice is to think very carefully before committing to any affiliates app because once your affiliates are all signed up then you don't want to stuff them around by changing to a different app.
We very quickly moved to having to pay $27 a month for our affiliate program with Refersion once we had a number signed up but we were not yet generating any income from the affiliates program. This is a big commitment for a new company so for us the jury is still out on this app.

The Travel Bra 2
Australia
7 months using the app
January 14, 2016

Cool app,but it doesn't work for my currency and refersion won't consider me :(

Olayemi 3
Nigeria
6 months using the app
December 21, 2019

it's been a mess trying to get my affiliate program up and running. not entirely refersions fault but mainly payment rails but they have an integration with them and assigned me a contact at payment rails that just stopped answering after a while instead of assigning someone on their end to my case. so. I give up.

can app developers these days stop contacting me personally after I've written a review btw? just waiting for it to happen every time I write a review that isn't 5 stars. I have to start putting a disclaimer on every review that I will change my rating to a 1 if they do.

oh this is the reviews, I thought I was blogging.

do people still write blogs btw?

that's all for now.

selfieclothing
Sweden
22 days using the app
May 10, 2015

I like that they don't charge money until you start to have some success with the app. I don't like that the website and the interface look obsolete. I also don't like that I send a question via email and never got an answer. And finally, I don't like that they don't have multilingual support or at least a way for me to manually translate the subscription form for potential affiliates, as well as their dashboard for reports.

Conejo Damaru
Mexico
5 months using the app
October 16, 2016

Easy to install and set up. Will update with more/less stars after I have used it for a few weeks.

Engineering Outfitters
United States
2 months using the app
June 21, 2019

Emma the help person is amazing and support in general is fantastic.
My main goal was to acquire new affiliates and I believe this is where Refersion could make better use of the market place. There appears to be no way of contacting any affiliates until they have joined your program. Your program will be listed in the market place but becomes buried very quickly after launch. The data reporting is very good btw... so our only criticism is the market place

Anarchicfashion.com
United Kingdom
18 days using the app
April 2, 2016

Thanks to Brittany of Refersion. Just started using the APP.
Invite you all to visit our online store trendysmilez.com (on Shopify Platform) provide your feedback to improve,sign up for free, share and those interested may join as Affiliates. Will provide full review of APP after the trial period. Thanks to all!

Trendy Smilez
Singapore
About 2 months using the app
October 6, 2016

Good software, although would like to see more social media support for our affiliates. www.creativeyearbook.co.uk

Mayjay Test
United Kingdom
About 1 month using the app
December 22, 2021

After nearly two months of using Refersion, it’s not working for me. The messages / announcements sent to the affiliates are not delivered, and Refersion was informed. No resolutions were provided.

B'Soleil
United States
About 2 months using the app
October 7, 2015

Used to work well but I've ran into three different things broken within the app in the last week – affiliate count doesn't update when you delete affiliates, inaccurate billing / invoicing dates and the downgrade link doesn't work once you've upgraded to a paid plan. Too expensive in my opinion too.

Workoutlabs
United States
Over 6 years using the app