Refersion: Affiliate Marketing , 1,007 reviews

So far so good! Very user friendly and easy to use. Getting set up couldn't be easier with their incredibly helpful staff: Emma was able to integrate with Shopify, run a test, and make sure everything was working as it should. I would highly recommend Refersion to anyone looking to get the most out of their affiliate marketing.

Have you ever put something off, finally decide to do it, then wish you had done it a long time ago? That happened with Refersion. I'm so glad I found this app. I wanted an Affiliate program but the very thought of tracking and managing it seemed like too great an undertaking.

Setting up Refersion was surprisingly easy and I'm feeling very good about it all. I received helpful support from Brittany (who is a client service superstar and has gone out of her way to answer my questions and provide useful tips).

It's still early...but I think this app will be a game changer...

So easy to set up and use. We are very excited to start our affiliate program!

Nick was SO helpful in onboarding us to Refersion! Extremely responsive and answered all my questions (I probably asked a hundred!) and I feel comfortable running Refersion after all his help. Thanks, Nick and Refersion!!

Update: the guys at refersion were kindly able to negotiate a refund from Shopify on my behalf, which I am very happy with. I would recommend the app itself based on the functionality, but would suggest users be mindful of their subscription cost etc.

I was charged the maximum tarrif for this app despite subscribing to the entry level subscription and removing the app. Both Shopify and Refersion have both been useless and neither were willing to help as they claim they do not have a refund policy... The lack of customer service from both is disgusting and I will be considering a move to another platform. Purchase/trial at your own risk.

So far no complaints :-) Setup was super simple and the interface is logically laid out. Though this app might be priced a bit higher than some others, their longstanding position in the affiliate app space is something that you can count on, especially as your sales and affiliates grow.

So far so good. Emma did an amazing job with integrating Refersion with my Shopify Store. Thanks so much. Kim

Good for the moment, but need to see in long term.

Underwhelmed and unimpressed. Two days for test purchases to show up in the dashboard when they say it should be an hour at most. Lackluster and flip responses to support requests. On the getting started webinar (where the leader seemed distracted, confused and took such long pauses between thoughts we thought the screen had froze except for the loud background noise) -- he had no insights or help to offer participants in the Q&A. Moreover, he began answering questions and then immediately lost his train of thought every time a new one popped up in the chat field. Just really unprofessional at every step of this process.

When participants asked about similar problems they were having he said their order volume (or something to that effect) was slowing down their product. Again, very blasé and not very confidence inducing.

I'd been waiting for this product to work as I have several influencers in multiple countries and time zones wanting to be affiliates. I went to upgrade after realizing they force you to in order to be able to create a coupon code. I agreed to the upgrade price but when I go to use it, it says I still need to upgrade and round and round in circles. The support response was that it sometimes takes a while and "sorry."

If you're in a hurry to get your affiliate program up and running, you will be disappointed here. I am an affiliate for another company that also uses Refersion and it's been a headache (missing referral links in dashboard, etc) from that perspective, too.

They also need to cutback on the constant canned emails if the live support and product is so incredibly lackluster.

I'll submit another review if this actually works without so much lag time for set up.

Emma the help person is amazing and support in general is fantastic.
My main goal was to acquire new affiliates and I believe this is where Refersion could make better use of the market place. There appears to be no way of contacting any affiliates until they have joined your program. Your program will be listed in the market place but becomes buried very quickly after launch. The data reporting is very good btw... so our only criticism is the market place