Reviews (2,731)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.

September 17, 2023

Great app. 5/5

PlakatKunst
Denmark
17 days using the app
Edited August 19, 2019

This is a great app for viewing the customer journey on your store to see where people are getting confused or where most people are navigating too. The fact that this is free is a game-changer.

Art By Nathaniel
Canada
18 days using the app
March 2, 2020

Great app so far! I love being able to see what is or is not popular on my site. This information is going to be invaluable.

Brianne Marsh
Canada
17 days using the app
October 29, 2020

I've had it installed for a week. No recordings yet. I just flipped a switch that said enabled/disabled, so we'll see if that works.
I'll rate it higher once i see it working.

Cutsie Friends
United States
Over 1 year using the app
CartKit replied October 29, 2020

Hi! We sent you an email. We're working to get this solved as soon as possible :)

September 16, 2020

it works okey
might need upgrades
it works okey
might need upgrades
it works okey
might need upgrades

Nothingbutlabel
Australia
Over 1 year using the app
CartKit replied September 16, 2020

We appreciate your feedback! You can share your requests via email at replay@cartkit.com

We'd love to hear from you :)

July 12, 2019

OMG AMzing!! I have learnt why people are getting stuck on my website, i notiched the loading is taking to long on my website so now will change my website to make it faster at loading and easy for my customers,

Harvey Cooper
United Kingdom
17 days using the app
Edited September 5, 2020

Fantastic app, very comfortable to use and very useful for a store.
Thank you for your excellent work.

Lucky Orgonite™
Spain
17 days using the app
April 13, 2020

good app thanks

16euros.com
Morocco
17 days using the app
July 30, 2019

Nice app. It's a way to see what exactly is going on right before my customers abandon their checkouts.

BluPandas
United States
17 days using the app
September 13, 2019

The app does exactly what is made to do. It is a good app, l hope the still keep it free. Better than paid app. Thanks to the developer.

Smartwears store
Nigeria
17 days using the app