Reviews (2,739)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.
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It worked fine for a few days. Then suddenly I cannot replay the sessions. It says " This page isn’t workingapi.better-replay.com redirected you too many times.
Try clearing your cookies.
ERR_TOO_MANY_REDIRECTS" I tried clearing my browsing history, cache, cookies, etc. but still did not work. I also tried using a different browser and still not working. I tried contacting their customer support by the app and by email but I got no response for days. Maybe this review would have your customer service team assist me. I'd be glad to update my review. Thanks
Hi there! Thank you for sharing your report. We reached out via email :)
it's good, but it doesn't show the checkout page while the customer is finishing the purchase
So we can't know why the customer left the products
Great App! really enjoying it so far. Love that its free too! Highly recommend to all users who want to improve their stores.
This is a great app for viewing the customer journey on your store to see where people are getting confused or where most people are navigating too. The fact that this is free is a game-changer.
Great app so far! I love being able to see what is or is not popular on my site. This information is going to be invaluable.
Great app. 5/5
I've had it installed for a week. No recordings yet. I just flipped a switch that said enabled/disabled, so we'll see if that works.
I'll rate it higher once i see it working.
Hi! We sent you an email. We're working to get this solved as soon as possible :)
it works okey
might need upgrades
it works okey
might need upgrades
it works okey
might need upgrades
We appreciate your feedback! You can share your requests via email at replay@cartkit.com
We'd love to hear from you :)
OMG AMzing!! I have learnt why people are getting stuck on my website, i notiched the loading is taking to long on my website so now will change my website to make it faster at loading and easy for my customers,
Fantastic app, very comfortable to use and very useful for a store.
Thank you for your excellent work.