Reviews (2,712)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.

Edited March 3, 2020

Didn't know such a useful app existed for FREE. Very user friendly and perfect to improve any e-commerce business. A Must Have!

Makeup by Ayesha
United Arab Emirates
27 days using the app
September 7, 2023

Best support ever

nitroushub
Egypt
27 days using the app
Edited July 9, 2020

So far so good. Testing this out to see how well it can work for me and my store. I using this to see if i can get better conversion rates

Realyst Jewelry
United States
27 days using the app
Edited April 21, 2020

Cool je suis vraiment satisfait, et je le recommande vraiment à tous et toutes, télécharger en masse

EKstoreonline®Officiel
Belgium
27 days using the app
April 29, 2019

Nossa maravilhoso,mostra todo comportamento dos visitantes da minha loja,vou ter como fazer melhorias em minha loja baseado no comportamento dos meus candidatos à clientes,tomara que continue assim,grátis e eficiente.

O Místico Store
Brazil
27 days using the app
August 18, 2020

First time I've used an app to track customer journeys though my site and its working perfectly. Easy to install and set up, (well there is no set up - just turn it on!)

I've seen a couple of customer visits already.

Reference to Heatmap may be misleading if you are expecting some fancy reporting but as a free, session recording feature, it's faultless.

Pet Deal Hunter
Ireland
27 days using the app
May 7, 2020

pretty good to see how people are acting on your website etc. recommend for whoever is starting up and needs to know how they are performing

Hoodieoftheday
Canada
27 days using the app
September 14, 2019

best app ever works great in my store keep up the great work have a wonderful day enjoy drop shipping

ultamatesuperstore
Canada
27 days using the app
June 27, 2019

good for a free app!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Fun Shopping Zone
United States
27 days using the app
August 23, 2019

love that this app is free! has helped me make some changes to my site that should improve customer experience.

olive + pepper
United States
27 days using the app