Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

February 26, 2022

good very good ,its helpful. im very like the app, recommend you, help my comments can help other merchants decide whether to use this app

woobargian
China
About 1 month using the app
May 23, 2019

great app, hopefully, I'll better understand my customer behaviors and optimize my store for the best conversions possible.

Mighty Inventions
United Kingdom
1 day using the app
Edited September 3, 2019

The app is very innovative and productive, it gives you a quick look of the sessions I wish it was less speedy it would be better for us to analyze but still very good

OEES Store
United States
19 days using the app
November 13, 2019

Very good app. Simple user interface and easy to use. The only downside is I have an email marketing app which has a live view for website visitors, not as detailed though. If I check a customer's activity on Better Replay, it will show on the email marketing app as the same customer visits my website again. Will recommend though. My website is www.hummingbirdlifestyle.com.

Hummingbird
China
19 days using the app
May 17, 2020

very well done, love the app, highly recommend to all of you, great app to see the shoppers behavior

Lit Trendz
United States
1 day using the app
Edited May 29, 2020

It seems like a great app for being FREE! The only thing I could say is I do enjoy Lucky Orange's chat function. It has helped us land sales! Besides that, this app does what I need for our other brand new website!

James Christian
United States
19 days using the app
June 18, 2020

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decorstore.my
Malaysia
About 1 month using the app
CartKit replied June 18, 2020

Hi! We reached out via email to provide instructions on how to solve this problem :)

September 1, 2019

I like the way the video shows, you gen see everything I enjoy to check every nigth what happens in the day. Good

EdouBoutique
United States
19 days using the app
March 4, 2020

Cool app! It gives you insight into what customers do and don't like. I highly recommend this app for anyone looking for ways to increase conversion rates

Wonder Woo
United States
1 day using the app
June 16, 2020

it's good , i tried it and it is working fine ! i love this apps , it gave me a chance to see how customer see

Angel Wing Necklaces
New Zealand
18 days using the app