Reviews (2,728)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.

June 6, 2020

This app is incredible. I'm able to see nearly all my customers' sessions clearly, and that helped me optimize the user experience of my site. Highly recommended.

ASTROJECTOR®
United Kingdom
1 day using the app
May 21, 2020

Installation was OK, first run is also OK, waiting to see real customers and how to get better results.

KINDALE
Israel
17 days using the app
September 14, 2022

I asked for a refund and after waiting for a whole day yet no respond when it says on their online chat a few minutes so that doesn't work. Now im going to try emailing them, If they give me a refund I would happily change my rating because the app was good but their communication is not good. :(

SmartChargeToday
Sweden
About 1 month using the app
April 20, 2021

I really like this app because it allows me to see where my customers stop shopping. This app is great.

Twnty Clothing
United States
About 24 hours using the app
March 29, 2019

great ! miss the see next one button. would be great to have this added. Movies play nice. Time to binge

studio JUX
Netherlands
About 24 hours using the app
October 27, 2023

Very friendly and helpfull support good app

Loresouq
Spain
About 23 hours using the app
June 27, 2019

good for a free app!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Fun Shopping Zone
United States
27 days using the app
Edited April 27, 2020

It seems to be good, shows the full video of what the client is doing on the website. I Will test it more. Thanks

V-Glasses™
United Arab Emirates
16 days using the app
May 7, 2020

I can't even open the website....................................................................................................................................................................................................................

Sports top
China
28 days using the app
June 4, 2020

It is okay, just installed it but still can not estimate this app. It is said on the app that you need to spend around 30 seconds on the app to see the website record and it looks bad

Gene of Cycling
Ukraine
16 days using the app