Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

January 24, 2020

Realmente hace lo que dice. Me encanta poder ver la forma en que los clientes navegan por la pagina. Excelente!

Kamallis
United States
Almost 2 years using the app
May 25, 2019

It does give us information about what are the things our customer see on the website. If you would like to improve your user interface and user experience, this app worth a try.

Kucicat
Netherlands
Almost 2 years using the app
Edited December 17, 2020

I love this app helps me to see what may need improvement within my website. & helps to study the behavior of my potential customers.

She's FABB Boutique
United States
Almost 2 years using the app
Edited July 3, 2021

A remarkable app, I quickly identified multiple glitches/ issues in my website and was able to address them instantly instead of trying to decipher flowcharts. Excellent.

killsblackmould
Australia
Almost 2 years using the app
Edited September 12, 2019

Very good to learn about the user experience. Fast and easy to install. I can recommend this app for every shop.

Handyhülle mit Kartenfach
Austria
Almost 2 years using the app
May 22, 2020

installed i will give another review later after testing it
Looks good from the reviews . will come back for another review later

Dress|Power
Belgium
Almost 2 years using the app
May 27, 2020

I'm genuinely surprised to see how it tracks customer behavior. There takes the mystery out of the question "what are customers doing on the site?"

Food Loops
United States
Almost 2 years using the app
May 11, 2020

Really cool app! Does what it promises. Provides awesome insight into one's webstore. This lets you see what people do and don't like.

Cosprof Beauty
United States
Almost 2 years using the app
May 3, 2020

Just tried this for the very first time. Quite impressive but will need to take my time and see how effective it can be to understand the users' behavior.

Would be nice to have a collective heatmap from the most viewed pages tho.

eGarderoben
Sweden
Almost 2 years using the app
May 7, 2022

I love this app! It helps me figure out my customer's needs. Go get it! Thank me later. Try it today!

My Chic Cellar, LLC
United States
Almost 2 years using the app