Reviews (2,705)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insightful analytics on customer interactions, especially useful for new businesses and tracking marketing effectiveness. Features like live replays and session recordings are valued for understanding user behavior and addressing issues like abandoned carts. The anticipated Heatmap feature indicates strong interest in additional analytical tools. The app is noted for its fast performance and intuitive interface, enhancing user experience. Exceptional customer support is frequently praised, with staff members like Waqas, Mo, and Donald receiving specific commendations for their personalized service. Merchants appreciate the free trial and additional sessions, allowing for a thorough evaluation before purchase. The app is often recommended for boosting productivity and providing deep insights into customer behavior, essential for business growth.

Edited May 9, 2020

LOVE IT! Been looking for this type of app. You can actually watch the behaviors of everyone that goes on our site.

Herbalaria LLC
United States
Almost 2 years using the app
January 16, 2020

Very lovely to monitor activities of my visitors its like like you watching a dvd and the best part is its absolutely free . Highly recommended for shopify store owners its very useful app .

Alidasa
United Kingdom
Almost 2 years using the app
November 1, 2019

非常不错的应用,能够提供比较有用的用户数据浏览分析!而且还是免费的哦!非常不错的应用,能够提供比较有用的用户数据浏览分析!而且还是免费的哦!非常不错的应用,能够提供比较有用的用户数据浏览分析!而且还是免费的哦!

ZIDOO
China
Almost 2 years using the app
May 16, 2020

I find this app to be very useful in improving conversation rates. You are able to see what pictures might lose a customer as well as what pictures convert a customer, this is very meaningful when it comes to product description.

Engleberts
United States
Almost 2 years using the app
October 15, 2019

great app for looking for problem and customer pathing, it would be great more info but its free so its great

Forestpirit
Spain
Almost 2 years using the app
October 4, 2019

It seems to work really well, can't believe it's free. I think this will help my marketing a lot. Thanks, guys.

FINELINE
United States
Almost 2 years using the app
November 16, 2020

This app does exactly what it says it does. Allows you to get valuable insight into where customers are going on your site. I absolutely love it.

Beyond Sinks
United States
Almost 2 years using the app
Edited July 26, 2020

Ok this is seriously awesome. Stop working blindly and see what your customers are doing on your site!!

LiquidationMode.ca
Canada
Almost 2 years using the app
January 2, 2020

this is a good for figuring out how your user navigates your website.. it certainly helps the conversion rate

Fitty Shop
Hong Kong SAR
Almost 2 years using the app
November 2, 2019

Awesome app! Helps significantly in understanding what areas of your website need attention. Thanks to the developers!

Heist
United States
Almost 2 years using the app