Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and cost-effectiveness, especially for small businesses. It automates review collection, aids in managing customer feedback, and helps increase Google Reviews, boosting store credibility. The app also assists in resolving client issues, preventing negative feedback, and promoting 5-star reviews. Many commend the customer service for its promptness and friendliness, making it a valuable tool for fostering customer trust and loyalty.

March 18, 2021

Good functionality and seems to work well generally. Need to upgrade to get a better template with more template options.

Twisted Hops Craft Beer Shop
United Kingdom
About 2 years using the app
May 26, 2020

Excellent Control System. Would recommend to have a good way to control the feed back from your customers.

books4people
United Kingdom
About 2 years using the app
March 12, 2023

Really helpful for me hope every use this one for the own products and brand. do enjoy using it, Thank you.

KTM-STREETWEAR
United Kingdom
25 days using the app
Reputon replied March 15, 2023

Thank you so much for taking the time to provide us with your positive feedback! Let us know if you need any help by sending an email to info@reputon.com.

Reputon Team

September 1, 2022

Werkt heel fijn en overzichtelijk. blij met de mailtjes van reviews wanneer er iets niet goed gaat bij een klant

LUDIQX - Love for Coffee
Netherlands
About 2 years using the app
Reputon replied September 1, 2022

Hallo,

Bedankt dat u de tijd heeft genomen om de recensie te schrijven.

Wij waarderen uw feedback. Laat het ons weten als je hulp nodig hebt!

Reputon Team

Edited June 18, 2020

THis app is great. It helps us with the reviews. The good reviews goes google and the bad goes to us.

Luksushund
Denmark
About 2 years using the app
November 2, 2022

I use this app on all my stores and I love the way it works. I get several 5+ reviews on Trustpilot every month.

The Drag Queen Closet DE
United Kingdom
About 2 years using the app
Reputon replied November 2, 2022

Hello,

Thank you for the review! We appreciate your feedback.

Let us know if you need any help by sending an email to info@reputon.com

Reputon Team

May 20, 2019

Awesome FREE APP CANT GO WRONG WITH AN APP AT THIS CLASS HELPING BUSINESS TO GROW DAILY BASIC WELDONE TEAM REPUTON

We Sell mobile Phones
United Kingdom
About 2 years using the app
May 1, 2020

Very nice function, we are using it now in Germany. It´s very good to communicate with the clients after the delivery.

expo24seven GmbH
Germany
About 2 years using the app
Edited November 7, 2019

Seems to be working well maybe we will see if it works once we get enough emails sent out in the next few weeks. It would be great if the response was over 2%.

The Riviera Towel Company
United States
About 2 years using the app
September 7, 2022

Excellent app for having customers reviews on Trustpilot, Facebook, Google, etc. Since we installed Reputon on our store, we have had tons of 5 stars reviews from our customers.

WelcomeYarn
Portugal
About 2 years using the app
Reputon replied September 7, 2022

Hello,

Thank you for having time to write the review.

We appreciate your feedback. Let us know if you need any help!

Reputon Team