Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of use, quick setup, and effective review collection. They appreciate its automation capabilities, which allow for gathering new reviews and gaining Google Reviews from past customers. The integration with Google and Shopify is also valued. It's seen as a crucial tool for addressing issues before a negative review is submitted. Merchants highlight the user-friendly interface and time-saving automation features. They also note its ability to increase the number of 5-star reviews and build customer trust. Many commend the excellent customer service and affordability compared to other review apps.

January 5, 2021

Very good and functional app! Has helped me to get more positive ratings and fix issues with customers before any problems occur.

Cup Easels
Canada
5 months using the app
November 7, 2020

Just started using it today so giving it 5stars, looking forward to seeing its performance over the next few weeks, and months...

Player Packs
United Kingdom
5 months using the app
April 25, 2024

Es ist eine sehr praktische App, die sehr nützlich ist, um die Situation von Store-Bewertungen zu verstehen

De.Ouozzzshop
China
Edited November 7, 2020

The Reputon app has been great in addressing customer concerns and it allows us reach out to customers directly and mitgate any negative feedback.

Penny Droppers
New Zealand
5 months using the app
April 24, 2019

I just downloaded this app this morning but so far very good. I love its simplicity for installation and from what it looks like it has a great concept. Additionally, the customer service is one of the best. I had a question this morning and they solved it almost immediately. Very good experience so far and hopefully it can encourage future customers to leave a review of mi site. As a new retailer, a lack of reviews seems to be a big problem for me acquiring new customers. I mean I have had a few sales but people seem to search for reviews before they make a purchase and they end up leaving my site. I hope to some day resolve that issue with this app, which I know it will do the trick in time (it takes time to accumulate reviews) as most consumers do not leave a review but this app encourages them to do so.

Thank you!
iVenture Fashions

iVenture Fashions
United States
4 months using the app
Reputon replied April 25, 2019

Thank you for your review! Hopefully, reviews will start popping soon and will bring you tons of new orders!

May 31, 2020

The app was easy to install. I really enjoy the automatic fixes to online SEO issues. I wish they have a solution for offline backlinks to high authority websites.

Boom Cases
United Kingdom
4 months using the app
October 28, 2022

Thank you for the app/ was very able to use. .......................................................................

Legendary Beauty and Body
United States
4 months using the app
Reputon replied October 30, 2022

Hello,

Thank you for the review.

Please, let us know the problems you have by sending email to info@reputon.com

Thank you.

Reputon Team

April 9, 2020

Really helped me minimizing the chances of getting bad reviews. Gave me an opportunity to proof the high quality of my store to others.

LivWigs
United States
4 months using the app
July 29, 2020

This app is incredibly helpful and has resolved some issues of some disappointed customers and improved their experience.

We Drink Bubbles
United States
4 months using the app
Edited May 10, 2020

This app is really good in filtering the bad feedback. Very user friendly, it is very easy to set up. Good customer service, replied to me within a day.

The only thing I wished if I could see the list of customers this app has sent the email to, instead of just numbers.

MandiBazaar
New Zealand
4 months using the app