Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and cost-effectiveness, especially for small businesses. It automates review collection, aids in managing customer feedback, and helps increase Google Reviews, boosting store credibility. The app also assists in resolving client issues, preventing negative feedback, and promoting 5-star reviews. Many commend the customer service for its promptness and friendliness, making it a valuable tool for fostering customer trust and loyalty.

January 4, 2020

Super app. Bin bestens zufrieden mit den verfügbaren Optionen. Die Schaltfläche ist einfach und verständlich.

IpoExo
Austria
About 2 months using the app
Reputon replied January 4, 2020

Thanks for the feedback! We hope that Reputon will help your business boost sales soon!

May 11, 2021

Very intuitive and easy to use! just enabled so very soon to give more feedback. Oh one more thing, the page where you get the option on where to give the feedback should also be in spanish, I did not find the way to change it. Other than that it looks awesome!

Tintoretta
Colombia
About 2 months using the app
Reputon replied May 12, 2021

Thank you so much for your feedback!
Actually, you can change the language in the Settings > Advanced > Feedback form language

October 22, 2019

I use this app I like and help a lot to my site to leave the feedback from customers nice work guys!

shoesforyouonline.ca
Canada
About 2 months using the app
Reputon replied October 28, 2019

Thank you! Hopefully Reputon will boost your rating soon!

May 17, 2019

help full app really good ..........................................
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Kovo Sports
United Kingdom
About 2 months using the app
July 31, 2022

I use this course to help generate and retain new and old customers, it takes money to make money and the results of this service is worth the price.

FreshTwoDeath.Com
United States
About 2 months using the app
Reputon replied July 31, 2022

Dear Customer,

Thank you for having time to write the review.

We appreciate your feedback. Let us know if you need any help!

Reputon Team

January 5, 2022

Easy to setup and automatically sends emails asking for reviews and if the review is bad it sends them to you or good it sends them to review sites. Such a great idea to avoid bad reviews and be able to directly interface with customers to alleviate the problem and turn a potentially bad review into a good one.

EMP.Parts
United States
About 2 months using the app
Reputon replied January 5, 2022

Thank you for having time to write the review! We appreciate your feedback. It helps us to make our app better!

Reputon Team

October 24, 2019

I'm glad I got this app for my store to help me boost some reviews on Facebook especially. I had a few questions for customer service, and I must say the person I dealt with was really trying his best to help, much appreciated! Try this app out, this one seems pretty promising and I've looked into quite a few.

M A Y H A N A jewelry
Canada
About 2 months using the app
Reputon replied October 28, 2019

Thank you very much for the positive feedback!

April 22, 2019

So far the app works great. It flagged a 3-star review and allowed me to answer privately which helped us win over the customer through a more thorough explanation. I recommend this app.

Chocolat Michel Cluizel, USA
United States
About 2 months using the app
Reputon replied April 25, 2019

Thank you for your review! Hopefully, it will bring you tons of new orders!

May 26, 2020

Great app for getting reviews and very easy to use! I would suggest getting the standard plan at least so you can regulate how many times your customers get their emails. It would also be nice if you could manually send or block these emails for some customers as well. Overall a great app and I highly recommend!

A Cottage in the City
United States
About 2 months using the app
September 6, 2019

I notice a big jump in visitors when i use this app. Now to get them to buy.Sigh... ;) Hopefully soon

The Secret Cottage LLC
United States
About 2 months using the app