Reputon Customer Reviews App

Reputon Customer Reviews App

Reviews (1,278)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for efficiently gathering positive customer reviews and managing online reputation. Key features include a user-friendly interface, easy customization of email templates, and a special function that redirects negative feedback for direct resolution. Merchants also appreciate its reliable performance, responsive customer support, and compatibility with Shopify and Google Reviews, making it a top choice for enhancing customer trust and boosting sales.

February 14, 2020

Reputon made it easy for me to create Review Emails for Facebook and Google (and other platforms I haven't integrated yet). I wish I could further customise around the timing of sending reviews and have a manual override per review, but apart from this do recommend this app.

Crafted in Time
Australia
6 months using the app
April 19, 2019

Good app for collecting reviews from customers. It works as described and provides you a quick and easy way to address neutral or dissatisfied customers.

Clachic Styles
Jamaica
6 months using the app
Reputon replied April 20, 2019

Thank you for your review! Wish you a lot of positive feedback with Reputon!

July 15, 2020

Thank you for the review app i think it will be very useful for my website!!!! hope it will work great!

Sunfire Deals
United States
10 days using the app
December 6, 2020

Amazing! Wish I found this sooner! So easy to use and has already really bumped up my reviews on google!!

Black Sunrise UK Satin Lined Hats
United Kingdom
9 days using the app
Edited June 4, 2019

I haven't even tried to use this app yet so leaving a review is like trying to tell someone about something that I haven't used

STEELEBEAM
Australia
9 days using the app
June 16, 2019

Was happy to review you 5 stars but you wouldn't let me submit without typing. I think this is bad practice as many people are happy to review but don't want to comment. Considering reviews are your business you should be more customer focused.

Fruit Madness Ltd
New Zealand
5 months using the app
Reputon replied June 16, 2019

Thanks for the feedback! Most 3rd party review sites require some comments during the user review. Unfortunately, we can not affect that, we just point users to the right direction.

May 19, 2020

I used this app to increase my google rating which was very bad when I took over the business , two weeks in and now we're 4.6
Great app highly recommended

My Health Warehouse
Australia
9 days using the app
April 9, 2020

All the feedback features together in the app has been found super helpful for my store. I am looking into upper packages now.

AbrandZ
Singapore
9 days using the app
January 2, 2021

seams like that it can help me to become more reviews. great. I do not like branding everywhere. is there also a version with a Branding only from my company?

cakepimper
Germany
8 months using the app
Reputon replied January 14, 2021

Hello,

You can remove the branding by signing up for a premium plan.

Regards,
Reputon team

September 26, 2023

good

MEHAK COLLECTION
Pakistan
8 days using the app
Reputon replied September 28, 2023

Thank you for taking the time to leave us a review. Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com