Reputon Customer Reviews App
Reviews (1,217)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining the collection of Google reviews, enhancing their online reputation efficiently. It features an easy installation, a user-friendly interface, and customizable email templates. The app includes a free plan suitable for small businesses and integrates seamlessly with Google for effective review management. Merchants report quick results in review collection and note the responsive, albeit occasionally delayed, customer support. The app is continuously improved based on merchant feedback, contributing to its reliability and effectiveness in boosting customer satisfaction and sales.
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seem to work during the 1st 24h batch ( about 8 review for 40 email) ... then, no review for all other email ( 70+ ). Not sure that it work for real... this ratio is impossible.
It's a great app. Be careful with the default settings because it sends review requests as soon as you enable sending.
Thank you for your review! Wish you a lot of positive feedback with Reputon!
primera vez y apenas estoy probando e instalando, no sabría decir, por eso medias estrellas.........
Hello, if you have any troubles setting up just let us know!
I just recently downloaded this app and I have no complaints at the moment, so I will give it 4 stars.
not sure yet will test out and review again when i have had a chance to see if it works, hoping this is a good thing.
Hello,
Thank you for the review! We appreciate your feedback.
If you need any help, please send an email to info@reputon.com
Reputon Team
I can't tell when a new customer is leaving a review, but otherwise, it's great. I'd love to be notified when new reviews come in, so I can respond to them quickly.
Hello,
Thank you for having time to write the review.
Unfortunately, we can't track either the client who left the review. As in that case, we have to add the code to Google, Facebook, etc. to do so. But it's impossible.
Reputon Team
I was looking for mail chimp alternative and i bounce on Reputon Customer Reviews app , which has helped me reach and maintain my current customers. I will recommend to anyone interested looking at this app..
Thanks
Thank you for taking the time to leave us a review. Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com
2nd UPDATE: I had to take off two stars after using this app for a while. Yes, it works; it does what it says it will do. However, randomly assigning review sites to customers by chance is not the best way to go. I had a customer email me and say they'd love to write a review, but Reputon took them straight to Facebook, which this customer does not even use. I figured there was some sort of smart tracking that would have assigned the proper review sites the the most compatible users, but apparently not.
The reason I took off the second star is because you have to upgrade two levels in order to select the frequency of emails going to the same customer. I don't want to annoy my customers with review emails, and I don't mind paying for the app, which I would gladly do if the frequency option was available on the first level upgrade (lite for $9.99) instead of just the second level (standard for $24.99) and above.
I hope to see these two things resolved/changed, or I will be in the market for a new servicer.
UPDATE: App has not been installed for a full week and I'm already seeing reviews. If you had doubts, ignore them and give this a try - it works!
So far so good. Love the customizable layout, looks clean and professional. Hope to see some more reviews from this.
Thanks for the review! We hope the Reputon will grow your ratings in no time!
sim
Thank you for taking the time to leave us a review. Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com