Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and cost-effectiveness, especially for small businesses. It automates review collection, aids in managing customer feedback, and helps increase Google Reviews, boosting store credibility. The app also assists in resolving client issues, preventing negative feedback, and promoting 5-star reviews. Many commend the customer service for its promptness and friendliness, making it a valuable tool for fostering customer trust and loyalty.

December 22, 2019

Easy to set up, compatible with my browser. Just started with it so no reviews yet. Thanks, Linda of Lányos Handmade

Lányos Handmade
Canada
4 days using the app
Reputon replied December 22, 2019

Hi Linda, thank you for your review. Is there anything we can help you with setting up the app?

July 20, 2019

Reputon is a great app, great concept, everything I need, I would highly recommend this app to anyone running a business

SCOOT CITY LTD
United Kingdom
About 3 hours using the app
April 25, 2019

I found this app very helpful, as did my customers. It demonstrates to your customers that you care and appreciate their input.

Catholicism Rocks
United Kingdom
About 3 hours using the app
Reputon replied April 30, 2019

Thank you for your review! Hopefully, reviews will start popping soon and will bring you tons of new orders!

January 8, 2022

Fairly easy set up and getting reviews. One suggestion is to clean up their app; it's a bit messy. An easy step by step list to follow would be less overwhelming.

Giri Designs
United States
2 days using the app
Reputon replied January 20, 2022

Thank you for the review! We appreciate your feedback and we will consider it to make our app better.

Reputon Team

June 28, 2019

The app is really working from day one. You receive a bonus boost when you start sending out your first batch, the system looks back a few months, which is really helpful. The downside is that currently there is very little room to really edit the review email template using html coding, but I was promised this would be updated in the near future.

Next Deal Shop
United States
2 days using the app
Reputon replied July 19, 2019

Thank you for the feedback! We hope that Reputon will help grow your online rating fast! HTML feature will be added soon!

October 19, 2022

I love how easy this app is to set up. Tried a few other review apps that were way more complicated and they did not meet my needs. This app is simple, easy to set up and has clear instruction in the few places they are needed. I love it!

Scrappy Annie's
United States
About 2 hours using the app
Reputon replied October 19, 2022

Hello,

Thank you for the review.

Please, let us know the problems you have by sending email to info@reputon.com

Thank you.

Reputon Team

Edited January 13, 2020

Just installed and enabled. Looks good so far! It's very simple to use, no coding required, and looks clean and is exactly what I was after. Thank you! I will update if there's any issues.

EDIT: After enabling, emails for previous orders immediately sent out. Within genuinely 1 minute, we've already gotten a new 5 star review from a happy customer!

Trek Hardware
Australia
About 2 hours using the app
Reputon replied February 4, 2020

Thanks for the review! We hope the Reputon will grow your ratings in no time!

September 13, 2023

brill!

Pud Puds
United Kingdom
1 minute using the app
Reputon replied September 17, 2023

Thank you for taking the time to leave us a review. Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com

August 13, 2021

App seems like it will be really helpful for getting good reviews for my website and products! We will see how it goes! :)

Tonsil Tech
United States
About 1 hour using the app
Reputon replied August 16, 2021

Thank you so much for the 5* review! We are happy to know you have a lot of great reviews!

Reputon Team

October 20, 2019

So far so good. Will let you know more once it starts collecting reviews. I'll dig into it deeper next week.

Wall To Wall Storage
United States
About 1 hour using the app
Reputon replied October 28, 2019

Thank you! Hopefully Reputon will boost your rating soon!