Reputon Customer Reviews App

Reputon Customer Reviews App

Reviews (1,333)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting positive reviews quickly, especially on Google, enhancing online reputation management. They appreciate its all-in-one platform for streamlined review management and user-friendly interface that ensures easy setup and operation. Key features include effective email tools that bypass spam filters and a simplified review URL for collecting new feedback. The app also supports automation in acquiring new reviews and proactively handling negative feedback. Performance-wise, it is reliable and efficient, with many merchants noting a swift improvement in their review collection efforts. Customer support is frequently praised for being responsive and helpful.

Edited December 17, 2020

We have recently installed this app. We like that it has so far been very straightforward and intuitive to use and it does not appear to have affected our site load time adversely

Valuemed
United Kingdom
1 day using the app
July 10, 2023

Easy setup. Get's right to the point. Easy to manage dashboard. So far so good. IM happy with the service and will update if anything goes wrong.

Desi Made It
United States
1 day using the app
Reputon replied July 12, 2023

Thank you for your feedback! We hope our app will help you reach your business goals. If you require any further assistance, please don't hesitate to reach out to us.

May 28, 2019

I use TrustPilot to automate email reviews and I used to push people to Google and Facebook for reviews - but this App covers all platforms for you and for free. Amazing.

Eighty Eight Store
United Kingdom
1 day using the app
Edited May 11, 2019

Still experimenting the app but still now very good and possibilities ... lets see if have value in the Brazilian Market.

Beautylet Store
Brazil
25 days using the app
September 26, 2023

So far so good

Meeks Gaming
United States
About 1 month using the app
Reputon replied September 28, 2023

Thank you for taking the time to leave us a review. Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com

January 23, 2024

Thanks!

Chiramó
Romania
3 minutes using the app
Reputon replied January 25, 2024

We appreciate your feedback! If there's anything else you need or if you have further questions, feel free to ask. Thank you for using our app! 🌟

Edited August 4, 2019

fantastic app. I have just done a test email and wonderful. Automatically sends an email to your customer whenever you're ready. You can set a timer to do this. Very pleased.

Shear Sophistication
United Kingdom
1 day using the app
June 3, 2020

Nice app. I hope it will be better if the app can be installed easily and needs some improvements with the interface too.

Golden Ship
Philippines
24 days using the app
Reputon replied June 4, 2020

Hi,
We would love to hear about improvements you want to see in the app. Please contact us at info@reputon.com

August 17, 2019

Reputon is very simple to use and very efficient. We have just started using it and have already received a burst of new reviews

Harfi
United Kingdom
1 day using the app
Reputon replied August 27, 2019

Thank you for your feedback! Hopefully your business will start receiving tons of great reviews with Reputon!

Edited April 19, 2023

I am going to update my original 1 star review. After expressing my dissatisfaction, I received several emails. Initially, the emails were frustrating, and I seriously considered removing the app. Then I received an email from Natalie. She went above and beyond to listen to my issues, understand my frustration, but most importantly, FIX MY PROBLEM!! She helped me to set up the app to get my desired results. Now is the app perfect? No. However I am happy with how it is performing for my business. In this instance, Customer Support was the game changer. Natalie turned a bad experience into a good one, just by being attentive, understanding the issue and coming up with concrete solutions.

CurvyFabulosityBoutique.com
United States
23 days using the app
Reputon replied April 10, 2023

Hello, we are sorry to hear that you had a bad experience with our app.
The app is designed to send follow-up asking for reviews. You can add links to third-party sites like Google, Facebook, Etsy, etc. You can collect custom reviews as well by adding a link to the special form (by default this link is added). But to display these reviews, you need to install Testimonials Slider App with free plan. Or you can use any other app to display reviews.