Reputon Customer Reviews App , 1,149 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and cost-effectiveness, especially for small businesses. It automates review collection, aids in managing customer feedback, and helps increase Google Reviews, boosting store credibility. The app also assists in resolving client issues, preventing negative feedback, and promoting 5-star reviews. Many commend the customer service for its promptness and friendliness, making it a valuable tool for fostering customer trust and loyalty.
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Super, gern weiter zu empfehlen.....
Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen. Sollten Sie Hilfe benötigen, zögern Sie bitte nicht, uns jederzeit unter info@reputon.com zu kontaktieren
Estoy empezando por eso las cuatro estrellas luego veremos como sigue bregando la
aplicacion y le estare dando la estrella que falta. por ahora lo dejare asi.
Gracias por los comentarios. Esperamos que la aplicación lo ayude a satisfacer sus necesidades comerciales.
Je viens d'installer l'appli ! Difficile de donner un avis neutre !
Mais selon les critiques, celle-ci devrait avoir un potentiel intéressant.
We appreciate your feedback! 🙏If there is anything else we can do, please do not hesitate to contact us at info@reputon.com.
I gave it 4 stars for the ease in setting up. Hopeful and patient for now so just waiting on results.
Pros: Excellent opporunnity to discover unhappy customers and assist them. Also their negative reviews go to inbox vs. posted online.
Cons: I don't see anywhere stats on how many positive reviews were posted based on the email sent by reputon. Also, option to send a second follow up email would be great.
Functionally fantastic, catches customers that might not be fully satisfied so you can help make them happy. The email template and their own review site are not very pleasing visually, but ok. There is not a lot of guidance on setting up your URLs but it's pretty straightforward.
Great app to help build reputation among your customers old and new. Particularly helpful when you get those customers that are intent on leaving a bad review no matter how good of a service you offer.
The app works just fine. It helps to get your customers to rate your business as well as think about your services and products while you manage your store.
So far so good we are testing this app and will let everyone know very soon how it does. So far the free start is always nice
Handy app but came across an issue that meant that a bunch of our customers were sent a review request before they received their order. Changing the settings in admin area didn't fix this, have notified developer, but no reply as yet.