Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of use, quick setup, and effective review collection. They appreciate its automation capabilities, which allow for gathering new reviews and gaining Google Reviews from past customers. The integration with Google and Shopify is also valued. It's seen as a crucial tool for addressing issues before a negative review is submitted. Merchants highlight the user-friendly interface and time-saving automation features. They also note its ability to increase the number of 5-star reviews and build customer trust. Many commend the excellent customer service and affordability compared to other review apps.

May 28, 2019

Easy to install. So far so good. The only reason I have given a 4-star is because I have yet to see the results. Will be right back to give my review.

SnazzYou
United States
11 months using the app
Reputon replied June 16, 2019

Thanks for the feedback! We hope that Reputon help you to get a lot of great user reviews and avoid some negative ones!

Edited March 4, 2022

I just installed the app about a month ago. The app is very effective. It prevent a negative review from being posted on my website which would have given out untrue information about delivery to other potential clients.

Ronke's Chips
United Kingdom
10 months using the app
Reputon replied February 6, 2022

Thank you for having time to write the review. We hope our app helps your business to boost!

Reputon Team

August 7, 2019

App was simple enough to add on to the store, glad they have a free option plan, overall it's great. One thing I would change is giving the customer the option to be able to choose where they would like to leave a review at, rather than only 1 option.

Jovial Fairy Creations
United States
10 months using the app
Edited April 10, 2021

So far so good. Glad it allows us to address any negative feedback to help resolve the issue or any misunderstandings before a customer posts a review. It helps small businesses like ours because every review counts and an erroneous review or one misunderstanding could have a huge impact on our business.

Bubble Belly moms | babies | kids
United States
10 months using the app
July 8, 2020

Easy to use. Only recieved one feedback but app is doing what it states so app is good. Cant fault it so far.

Fame Drinks
United Kingdom
10 months using the app
May 28, 2019

Does what it says on the tin. No problems with it so far, happy with what ive received, Many thanks - console king

CONSOLE KING
United Kingdom
10 months using the app
Reputon replied June 16, 2019

Thanks for the feedback! We hope that Reputon help you to get a lot of great user reviews and avoid some negative ones!

Edited September 5, 2019

We have used it for just one day and so far have received only a couple of reviews, we are yet to see and analyze its results and impact but all in all a nice app.
TBhai.com

T Bhai
India
9 months using the app
Edited April 15, 2020

so far so good. we have gotten a few reviews from it. wish they had a plan in between 150 and 500 monthly. but oh well

Madden Enterprises
United States
9 months using the app
January 12, 2021

this app helped us reach out to a customer who was going to leave a bad review!
thanks so much for your help

Personal Digital
Australia
9 months using the app
January 29, 2021

Just installed the app. In the end it wasn't difficult, but a how-to video would have been helpful. Looking forward to the experience. Will update the review then.

ChezAfrica
United States
8 months using the app