Reputon Customer Reviews App

Reputon Customer Reviews App

Reviews (850)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use and effectiveness in managing online store reputations. It features straightforward setup, follow-up emails, and the ability to filter negative reviews, which helps in maintaining a positive business image. Many noted an increase in review volume and praised the responsive customer support. The app is also cost-effective and integrates smoothly with Shopify, enhancing review management across platforms.

Edited May 17, 2024

This app allows us to address the issues that customes raise and better our business

Getstuff.com.au
Australia
About 1 year using the app
Reputon replied February 15, 2024

Thank you for the review! Our app is designed to help you gain more reviews and resolve issues with clients 1:1. If you ever need assistance or have any questions, feel free to reach out. We're here to support you!

January 8, 2022

Fairly easy set up and getting reviews. One suggestion is to clean up their app; it's a bit messy. An easy step by step list to follow would be less overwhelming.

Giri Designs
United States
2 days using the app
Reputon replied January 20, 2022

Thank you for the review! We appreciate your feedback and we will consider it to make our app better.

Reputon Team

June 28, 2019

The app is really working from day one. You receive a bonus boost when you start sending out your first batch, the system looks back a few months, which is really helpful. The downside is that currently there is very little room to really edit the review email template using html coding, but I was promised this would be updated in the near future.

Next Deal Shop
United States
2 days using the app
Reputon replied July 19, 2019

Thank you for the feedback! We hope that Reputon will help grow your online rating fast! HTML feature will be added soon!

Edited August 19, 2020

Handy app but came across an issue that meant that a bunch of our customers were sent a review request before they received their order. Changing the settings in admin area didn't fix this, have notified developer, but no reply as yet.

Woodruff and Co
Australia
About 23 hours using the app
December 30, 2022

I just set up the app, and hoping it will do what we want it to do by providing great testimonials for new customers to see.

The Sugar Patch
United States
About 8 hours using the app
Reputon replied December 30, 2022

Hello,

Thank you for the review! We appreciate your feedback.

Let us know if you need any help by sending an email to info@reputon.com

Reputon Team

Edited September 5, 2019

We have used it for just one day and so far have received only a couple of reviews, we are yet to see and analyze its results and impact but all in all a nice app.
TBhai.com

T Bhai
India
About 8 hours using the app
January 11, 2022

Solo la he instalado aun no lahe porbado con reviews. Espero que aumente las ventas y sirva para atraer clientes.

Itepa
Spain
About 3 hours using the app
Reputon replied January 20, 2022

¡Gracias por tomarse el tiempo para escribir la reseña! ¡Esperamos que nuestra aplicación aumente sus ventas!

Reputon Team

September 11, 2020

This App is very easy to install and use. I would recommend it to others.
Using the free version at the moment.

eyes on floyd
Australia
About 3 hours using the app
October 8, 2024

de momento todo ok!

Mariscos Galicia
Spain
31 minutes using the app
June 16, 2020

Looks good to far. Set-up was not too complicated. Let's see how this puppy can fly!! Thank you very much

WILDWURST
Switzerland
About 1 hour using the app