Reputon Customer Reviews App

Reputon Customer Reviews App

Built for Shopify
Free plan available
Rating (4.8)
Reviews
Developer

Highlights

Meets Shopify's highest quality standards for speed, ease of use, and merchant value

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin
  • Works with the latest themes

About this app

Launched

September 26, 2018

Languages

English

Works with

Checkout, google reviews, facebook reviews, AfterShip, PushOwl Web Push Notifications, Trustpilot

Send emails asking for reviews on Google, Trustpilot, Facebook, etc. Redirect negative feedback.

Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, Sitejabber, Yelp, Etsy reviews, and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-PERSONALIZATION in email templates. Add a RATE US widget to your storefront. Send emails to PAST ORDERS.

Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, Sitejabber, Yelp, Etsy reviews, and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-PERSONALIZATION in email templates. Add a RATE US widget to your storefront. Send emails to PAST ORDERS. more
  • NEW! Add coupons to get more reviews on Google, Trustpilot, Sitejabber, etc.
  • Avoid bad reviews. Redirect angry users to a custom feedback form.
  • NEW! Add a RATE US widget to your storefront.
  • Send review requests to past customers up to 2 months old.
  • NEW! Email analytics; AI-personalized follow-up emails

Email marketing features

  • Campaign types: Checkout emails, Discounts, Email campaigns, Follow-up emails, Product reviews, Rewards, Surveys
  • Managing campaigns: AI generation, APIs and webhooks, Analytics, Automations, Editor tool, Import and export, Tagging, Templates, Tracking, Triggers and rules

Product review features

  • Display options: Badges, Star ratings
  • Ways to collect reviews: Automations, Custom requests, Email requests, Pop-ups, Push notifications, QR codes, Surveys

Pricing

Beginner

Free

  • Up to 30 emails / month
  • Customizable email templates
  • Multiple review links
  • Flexible email triggers
  • Bad reviews filter
  • Email stats

Lite

$9.99/month

  • Up to 150 emails / month
  • + All Beginner plan features
  • Import from .CSV
  • Sending time option
  • Skip POS orders option

Standard

$24.99/month

  • Up to 500 emails / month
  • + All Lite plan features
  • Sending frequency option
  • Email blacklist
  • Order delivered and Order tag email trigger

Advanced

$49.99/month

  • Up to 1500 emails / month
  • + All Standard plan features
  • Aftership integration
  • VIP customer support

Beginner

Free

  • Up to 30 emails / month
  • Customizable email templates
  • Multiple review links
  • Flexible email triggers
  • Bad reviews filter
  • Email stats

Lite

$9.99/month

  • Up to 150 emails / month
  • + All Beginner plan features
  • Import from .CSV
  • Sending time option
  • Skip POS orders option

Standard

$24.99/month

  • Up to 500 emails / month
  • + All Lite plan features
  • Sending frequency option
  • Email blacklist
  • Order delivered and Order tag email trigger

Advanced

$49.99/month

  • Up to 1500 emails / month
  • + All Standard plan features
  • Aftership integration
  • VIP customer support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

1,134 reviews

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and automated review collection. It's ideal for businesses aiming to boost their Google Reviews, with a widget to display all reviews. The app's ability to identify negative reviews allows for proactive response. The free package is seen as adequate for small businesses, offering a cost-effective alternative. Merchants also commend the customer service for its responsiveness and problem-solving skills.

April 9, 2024

This app is a great asset to my business as it gives me an opportunity to work with a customer correcting the issue before they submit a negative review.

Modern Tourist Guelph
Canada
About 4 years using the app
April 4, 2024

Did a great job. Caught a review that I will work with customer and not have pissed off customers. Thank you

Makana Hut
United States
About 1 year using the app
January 31, 2024

Easy to set up and customize. Reputon Customer Reviews app has helped us gain Google Reviews for our store from previous customers and allows us to automate the collection of new reviews moving forward.

SecondGear.me
United Arab Emirates
2 months using the app
Reputon replied February 5, 2024

Thanks a bunch for your feedback! We're thrilled that our app has been helpful in garnering Google Reviews. If you ever need further assistance or have questions, don't hesitate to reach out.

About this app

Launched

September 26, 2018

Languages

English

Works with

Checkout, google reviews, facebook reviews, AfterShip, PushOwl Web Push Notifications, Trustpilot

Built by Reputon

About Reputon

4.9 average rating

5 years building apps for the Shopify App Store

2093 PHILADELPHIA PIKE, STE 1025, CLAYMONT, DE, 19703, US

Support

Send a message

support@reputon.com

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