O:Request a Quote ‑ Hide Price

O:Request a Quote ‑ Hide Price

Reviews (643)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting qualified leads and customer engagement by allowing price hiding, custom quote requests, and converting quotes to orders. They value its seamless Shopify integration, customizable email templates, and user-friendly setup. The app excels in handling complex product ranges and high-value items, with customer support noted for its responsiveness and personalized assistance.

November 17, 2024

Great App and Great client service !!

Le Good Goodies
France
5 months using the app
Quote Snap replied November 19, 2024

Thank you for the awesome feedback! 😊 We're thrilled to hear that you're happy with both the app and our client service. At Request a Quote ‑ Hide Price, we’re committed to making your experience as seamless as possible. If you need anything else, don’t hesitate to reach out. Thanks again for choosing Request a Quote ‑ Hide Price! 🙌

September 25, 2024

Since Shopify doesn't have a hide price / request quote option yet, Quote Snap is a very good alternative.
The app works great and instructions are easy to follow.
And for the questions I coudn't find an answer to the support via chat is perfect. Always somebody there to help you immediately and with solutions to you problem.
Thank you team!!

JosHoppenbrouwers.com
Netherlands
3 months using the app
Quote Snap replied September 27, 2024

Thank you for your fantastic feedback! 🌟 We're so glad to hear that you find the Request a Quote ‑ Hide Price app a great alternative for hiding prices and requesting quotes on Shopify. It's wonderful to know that the app works well and that our support team is always there to provide immediate assistance and solutions. We appreciate your kind words, and we're here to help whenever you need us! 😊🙌

October 29, 2024

patience and dedication. that works anywhere! solid service.

Life Fitness
Chile
8 months using the app
Quote Snap replied November 1, 2024

Thank you for your kind words about the O: Request a Quote ‑ Hide Price app! We're glad to hear you experienced patience and dedication from our team. 🌟 We strive to provide solid service, and your feedback means a lot to us! If you have any questions or need further assistance, feel free to reach out. We’re here to help! 😊

September 24, 2024

Customer service is extremely slow and not based in America. What does mean for you? Well, it means that everything you have an issue (WHICH IS ALL THE TIME), they need 24-48 hours to get back with you. OR THEY WALK YOU THROUGH A FIX THAT ENDS UP CRASHING YOUR ENTIRE SITE AND THEIR SOLUTION IS TO GET BACK WITH YOU TOMORROW. LIKE NO... YOU MESSED IT UP, YOU NEED TO FIX IT NOW.

Georgia Land Equipment LLC.
United States
4 months using the app
Quote Snap replied September 25, 2024

Hi,

We sincerely apologize for the frustration and inconvenience you've faced. We understand how important timely support is, especially when it comes to maintaining the smooth operation of your site. While the issue you experienced was resolved a few hours later, we completely understand that this doesn't make up for the stress and delay you encountered in the meantime.

We deeply regret that our response time wasn't up to your expectations. Our team is dedicated to providing fast, reliable support, and it's clear we fell short here. Please know that we take your concerns seriously and are actively working to improve our processes to ensure faster, more effective communication in the future.

We understand the urgency of needing things fixed right away, and we never want our customers to feel like they’re left hanging. Your feedback will help us improve so we can offer a better experience moving forward.

Again, we are very sorry for any disruption caused, and we truly appreciate your patience as we work hard to ensure that issues like this are handled more swiftly in the future. If you need any further assistance, please don't hesitate to reach out to our live chat support, available 24/7, or contact us via email at support@omegatheme.com.

October 11, 2024

The customer service was great! Not only did they respond instantly, they were able to change the CSS code to resolve my request!

Woodrichpa
United States
17 days using the app
Quote Snap replied October 15, 2024

Thank you for your kind words! We're thrilled to hear that our customer service team could assist you quickly and effectively with the CSS changes. If you need anything else, feel free to reach out!

December 12, 2024

Lynn helped me a lot!

Concept Riesling
Germany
1 day using the app
Quote Snap replied December 13, 2024

Thank you for your feedback! 😊 We're so glad to hear that Lynn was able to assist you effectively with the Request a Quote ‑ Hide Price app. If you need any more help in the future, don't hesitate to reach out. We're here to help! 👍

January 25, 2025

Great customer service

KINTEVER Electrical
Australia
1 day using the app
Quote Snap replied February 2, 2025

Thank you for your feedback! 😊 We're thrilled to hear that the customer service has been great. Providing excellent support is always the goal! 🙌 If you ever need further assistance, don’t hesitate to reach out. Wishing you all the best! 🚀✨

October 11, 2024

Good app, and good quick help with support when needing help with setting up with our store.

Radius Engineering, Inc.
United States
25 days using the app
Quote Snap replied October 15, 2024

Thank you for your feedback! We're glad to hear you found the app helpful and appreciated the quick support. If you need further assistance, feel free to reach out anytime!

August 21, 2024

Very good app with excellent customer service. Does exactly what is says it does. I experiecend a few issues with hiding our prices on our collection page, bur Niel was very quick to sort this issue out for us. Overall we are very pleased with the performance of this app.

SchoolStore.ie
Ireland
Over 3 years using the app
Quote Snap replied August 23, 2024

Thank you for the great review! 😊 We're happy to hear that the Request a Quote ‑ Hide Price app is meeting your expectations and that Niel was quick to resolve the issue with hiding prices on your collection page. We're glad you're pleased with the app's performance and are here to help whenever you need us! 🌟

September 25, 2024

I've been on quite the hunt for a quote/request app for the last month. Between lack of features and lack of support, it was tough to find something that fit the niche needs of my company. I finally found it with this app and dev team. Would highly recommend!

Visaudio
United States
7 days using the app
Quote Snap replied September 27, 2024

Thank you for your amazing feedback! 🌟 We're thrilled to hear that you found the perfect solution with the Request a Quote ‑ Hide Price app after your search! It’s wonderful to know that our app and development team met your niche needs. Your recommendation means a lot to us! 😊 If you have any questions or need further assistance, we’re always here to help! 🙌💖