Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and customization options. It's praised for streamlining the process of collecting online quotes and managing customer inquiries. Many appreciate the feature that allows hiding prices. Support is described as prompt, responsive, and effective. Despite a learning curve, merchants find the app powerful and professionally designed.

April 2, 2024

Thank you for Niel's assistance! Great app.

DCV Cashmere
Hong Kong SAR
4 days using the app
Omega replied April 4, 2024

Thank you for your feedback! 🌟 We're glad to hear that Niel provided you with helpful assistance, and we're delighted that you find our app great. Your satisfaction is our priority, and we're here to assist you every step of the way. If you have any more questions or need further assistance, don't hesitate to reach out. We appreciate your support! 👍👨‍💼

February 8, 2024

Great app for receiving quote requests.

PacificVet
Australia
Over 1 year using the app
Omega replied February 10, 2024

Thank you for your feedback! We're glad to hear that our app has been great for receiving quote requests. Providing a seamless and efficient process for managing quote requests is one of our goals, and we're delighted that you're finding our app to be effective in that regard. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help! 😊🙌📝

February 22, 2024

Fabulous support. Tip my hat to Lynn

Seems to do all I want at the right price

Envirolaser3D
Canada
About 1 hour using the app
Omega replied February 25, 2024

That's wonderful to hear! 🌟 Big kudos to Lynn for the fabulous support! 🎩💐 We're thrilled that our app meets your needs at the right price. If you ever have more to share or need assistance, feel free to reach out. Thanks for your positive feedback! 😊🚀 #FabulousSupport #HappyCustomer 🌐💖

December 12, 2023

Customer service was excellent and timely. The app is also the best

ShiningShow
United States
5 months using the app
Omega replied December 13, 2023

We're delighted to hear that you had an excellent and timely customer service experience! 😊🌟 Providing top-notch support is a priority for us, and we're thrilled that we met your expectations. Moreover, we're glad that you find our app to be the best. We appreciate your kind words and recommendation. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction! 👍🎉

December 27, 2023

Very good apps and the customer service staff is incredible. I cannot express how impressed I am with the level of service I received. Really saves us a lot of time!

Tasty Snack Indonesia
Indonesia
About 24 hours using the app
Omega replied December 30, 2023

Thank you for your amazing feedback! 🎉🌟 We're thrilled to hear that you love our apps and that our customer service staff has exceeded your expectations. The level of service you received truly impressed you, and that's what we strive for! 🏆⭐ If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing our app! 🙌🚀💙

March 5, 2024

Support is good

Ratnnasangam
India
11 months using the app
Omega replied March 6, 2024

Thank you for taking the time to acknowledge the quality of our support services. We're pleased to hear that you found our support helpful. However, we also noticed that your overall rating is three stars, indicating there might be room for improvement in other aspects.

We truly value your feedback and would appreciate it if you could share more details about your experience. Understanding the specific areas where we can enhance our services helps us address your concerns effectively. Your insights are crucial in ensuring that we provide the best possible experience for all our customers.

If there are any specific issues, suggestions, or additional comments you'd like to share, please feel free to provide more information through live chat or support@omegatheme.com. We're committed to making our services better, and your input plays a significant role in that process. Thank you for helping us improve.

November 14, 2023

Amey and Vincent provided some of the best plugin support I've seen yet! We encountered an issue with our theme, which caused the hide price feature to be slightly delayed, but long enough for customers to take advantage of the hidden price. Amey and Vincent were very kind and understanding, and quickly resolved the issue!

The Essential Oil Company
United States
About 2 months using the app
Omega replied November 17, 2023

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app 🥰 If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. 🍻

February 20, 2024

Good app! Seamless integration and very customisable

Devijewelsbyradhikac
United Arab Emirates
About 23 hours using the app
Omega replied February 22, 2024

We're delighted to hear that you find our app seamless to integrate and highly customizable! 😊 Providing a user-friendly and customizable experience is important to us, and we're glad we could meet your expectations. If you have any further feedback or need assistance with anything, please don't hesitate to reach out. We're here to help! 🌟

January 13, 2024

It is very easy to use and the customer service staff is very professional and eager

anast
China
2 days using the app
Omega replied January 15, 2024

😊 We're delighted to hear that you find the app very easy to use! It's great that the customer service staff has been professional and eager to assist. If you ever have more feedback or need further assistance, don't hesitate to reach out. Your satisfaction is our priority! 👍🌟

April 8, 2024

App macht genau was sie soll, Kundenservice ist freundlich und schnell zu erreichen.

AGRO Tooling Systems GmbH
Germany
Over 1 year using the app
Omega replied April 13, 2024

Das ist großartig zu hören! Wir freuen uns, dass unsere App, O:Request a Quote ‑ Hide Price, genau das tut, was sie soll, und dass du unseren Kundenservice als freundlich und leicht erreichbar empfindest. Wenn du weitere Fragen hast oder Hilfe benötigst, stehen wir dir gerne zur Verfügung. Wir sind hier, um zu helfen! 🌟🛠️